Gate City Bank

I wanted to say Thank You, I was shopping at Hornbachers on 13th Ave this morning a young gal came up to me from Gate City Bank. They were doing acts of kindness and handed me a gift card for Hornbachers. So unexpected and it made my day!,
Dec 10th, 2022

Mar 8th, 2021

Jun 4th, 2019

After reporting my card lost/stolen they issued me a new one immediately which I could not use because it was a reissue of the cancelled card thus I could not use it for transport, leaving me stranded numerous times. Calling their office is futile as they only offered excuses, no solutions. I've encountered much difficulty with this company before and their incompetency compromised my safety and security.
May 4th, 2019

Response To Owner: Yes, I am aware that I can not wire money over the weekend, I asked to simply file my request. I called a gate city earlier that day, when I was informed that I can come in and submit a request that wouldn't be filed until Monday.That was perfect for my situtation. I tried to explain to Lisa that I was not going to be able to get to a gate city bank location Monday, and the money needed to be sent asap. I ask to file a request when she began to speak in rage. There is no excuse for the way she treated me. Especially now that I got the wire sent off and noticed that it only took 10 mins or less. She spend 10 mins going back and forward with me about not doing the wire transfer because it takes too long. Well I hope you all address the fact that she said she "pretty much is the manager" because that was not what anyone should tell someone who ask for management. Thank you
Dec 25th, 2018