First Community Credit Union

Everyone has been amazing! Go to Carolyn for an auto loan! Shes the best!
Mar 30th, 2024

First Community has been outstanding to our Families financial every needs! We have been with First for going on 18yrs now, never have we ever had a bad experience. Very personable and friendly. Try them out, Youll be surprised. Thanks to them for the opportunity to use their services!
Mar 17th, 2024

I have been with FCCU since I opened my first checking account at age 14. I have always had good service, but since moving to Fargo, it has been subpar. I went to the Northland branch to deposit and check and order a new debit card. The teller advised that I could go to the 45th or 52nd Ave branches and they could print one for me right there. Great! :-) The next day I made a special trip to the 45th Ave branch from my apartment--I live by the dome. I pulled up to the drive through and asked if I would be able to get my card reprinted. The teller advised me that I could only get my card reprinted by coming in to the lobby during lobby hours, and she reminded me that the lobby closes at 5. At that point I was just a little annoyed. I work from home Monday-Friday 8:00-4:30, with 2-15 minute breaks and 30 minutes for lunch. According to google maps, it will take 13 minutes one way to get from my apartment to the bank. My question becomes--exactly when could I go to the bank when the lobby is open based on my work schedule, because no location has lobby hours on Saturday? The Fargo FCCU locations are out of touch with what members need and seem to put up unnecessary roadblocks for what should be a simple request. Could she not have offered to open the door to the lobby to facilitate this request? If I hadn't been with FCCU so long, I would find somewhere else to bank at. She did order me a new card, but the back office staff had went home and it would be processed on the next business day.
Mar 7th, 2024

I needed to cash a digital check today. If you have a digital check FCCU can't help you. First they told me that checks had to be printed it out, so I asked if I could email them the PDF for them to print off for me. They said they weren't allowed to do that. So I went down the street to Bremer Bank (where I don't even have an account) and asked them what I should do. They happily printed out the check for me, and then I headed back to FCCU. When I got back the teller told me they can't accept the check and she told me they thought I was being scammed. I have deposited several of these checks at my other bank, so I was forced to drive across town, cash the check and drive back to FCCU for a third time to compete my necessary deposit. It's always a headache with this bank. These people make the simplist things extra difficult.
Jan 21st, 2024

Nov 16th, 2023