The Bertram Inn at Glenmoor

Dec 14th, 2023

Great place for the price and service. Friendly staff, good food, and great spa next door. Will be visiting again! Rooms: The rooms are clean and bed was comfy. The TV had clear picture, but was a bit small from viewing from the bed. We did have a bigger king room. Nearby activities: The spa next door is a must while you are there. The couples massage was top notch. We were served mimosas and water on the house as well. Hot tub use in the locker rooms was a bonus. Food & drinks: We got room service breakfast in the morning. It was delicious! We have had better coffee, but other than that it was good! We would order the food again.
Oct 26th, 2023

The rooms are outdated. We had a child with us and a stroller. Theres no indoor wheelchair ramp, so you have to go outside and go in a side door. Theres a service fee if you eat at the restaurant Scotts. There was no one else in the restaurant, fyi. They also didnt want us using the bathroom in the main hallway even through we had a room. My sister had gotten wings and wanted to wash her hands. She literally showed them her hands and asked if they had anything to she could use to clean them. They then let her use the bathroom. I ordered a lemon drop drink and it was the worse drink Ive ever had. The food was terrible. The Nashville hot chicken sandwich was nothing like a Nashville hot chicken sandwich. I also threw it all up so I wonder about the food storage. The pool was also drained and there was no information about a hot tub.
Apr 11th, 2024

The Bertram Inn is a beautiful historic location with lots of vintage charm! I stayed here 2 nights for a wedding and was blown away by the level of service from all of the staff, from the concierge to the caterers/bartenders to the housekeeping and everything else. Bertram staff absolutely went above and beyond to accommodate all of us. The rooms themselves are pretty dated, everything is in working order: the beds are soft, the water gets hot quick, and there was a nice little fridge and microwave and coffee maker so the amenities were fine. Poorly lit however, not many outlets to charge devices, and using a physical key often means having to jimmy the door in a particular way to get it to open. The Bertram is an incredible value for the service and location. Great prices and accommodating staff. But if you're looking for modern amenities and creature comforts, this wouldn't be at the top of the list.
Jan 7th, 2024

We stayed at the Bertram for a wedding two weeks ago. The location is wonderful if the wedding is on site. Once you park you don't need to leave the property. Now for the hotel itself. The rooms are clean but very outdated. The hallways are dark and all the colors are from the 80's. They seem to miss all the details, we had no soap in the dispenser, no ironing board, water pressure was very low and the windows don't have the handles to close them so they were just open the entire time. If the owners would do a full reno this would be such an awesome place for events. It looks like an old castle. The ford was excellent at all the spots from breakfast, lunch on the patio and wedding dinner. Rooms: outdated
Sep 16th, 2023