K P L Management

Hello my name is Robert , and I am a Maintenance Coordinator for parking at Case Western Reserve University. I live at Superior Road apartments, that is currently under Management by kpl Management LLC. One of the worst management companies I have ever observed. they have managed this apartment complex for two years and the cameras and the security lighting that they have installed do not work. Drains in the parking lot have not been fixed. common areas have not been cleaned or mopped in a year. vacant units were left open , until I complained.Vacant units have not been cleaned out and old food still left in there. During winter time no Sidewalks/ Parking Lot shoveled or salted. Do not rent from this company at all cost!
Nov 3rd, 2021

This property management is a joke I got my car broke into due limiting of lighting on the property I have a mouse in my apartment kpl days r numbered
Oct 24th, 2021

Terrible!! They DO NOT fix any maintenece issues. We did not have heat all winter and they never replaced the broken radiator. Rats infested the building, trash in the yard, basement and laundry rooms, in the year I've lived here they never once took out the trash in the laundry room or cleaned it and currently there are clothes, dirt, water, empty bottles and other trash all over the washers and dryers. There was standing sewage in the basement under my apt for 6 months and they refused to clean it. This management company is horrendous, do not hire them!!
Aug 23rd, 2021

Put in an application, and was told the wait would be 48 hours to find out about application approval. It has been 3 weeks now and they won’t even pick up the phone. DO NOT WASTE YOUR TIME and MONEY. You are not a priority.
Aug 16th, 2021

I just moved in to one of the properties they're managing and I want to move from here already. I love the house but trying to get work done is very difficult. Their maintenance guy popped up once unannounced, AFTER I told him not to come because no one told me he was coming. I've been trying to get a dryer outlet installed for a month, without success. There's mold in the shower that they won't address because their maintenance guy said it was dirt, yet he tried covering the mold with caulk and it just came right through. It took about three weeks to get a toilet unclogged, and this is just my first month's experience with KPL.
Aug 9th, 2021