Alex Ottney - State Farm Insurance Agent

I highly recommend Alex and his team - they have been super quick to respond & friendly, knowledgeable, and helpful! I use the mobile number they have to text them any questions and that has been awesome!! I have a renters policy & auto - both were much cheaper than anywhere else!
Mar 4th, 2024

Feb 9th, 2024

Very helpful place, good partner
Jan 10th, 2024

Time and time again, Alex has proven to be incredibly helpful, informative, supportive, and kind to me over the last 3 or so years that he has been my home, car and life insurance agent. "Phenomenal" may not be quite the right word to use describe an insurance agent, but If anyone deserved this title, it's him. He always is willing to go the extra 5,280 feet for his clients and it shows. Thanks Alex.
Jan 5th, 2024

My experience here at statefarm has been nothing but headache really. First of all to begin with the insurance the bill never goes down which is ridiculous due to me and my husband driving record and when I call to find out that I have been with statefarm for over the past 5 years all Im answered with is you should be happy and so basically shut up and dont do nothing about it. I think the guy name was Chase that I was speaking to he was very unprofessional, rude, and I cant even fathom how he has a job here at all. He told me that he would like quote us for home insurance and my answer was if Im paying this much for automobile then I cant imagine how much it would be included with the home auto. I basically declined and I called couple of weeks after to see why my insurance is so high and then he was the one that answered. He said that theres nothing he can do about it and I should be happy with what I got and its not even about the price at all but the tone in which he used when addressing me. I asked to speak to Alex and he said that hes out of the office so he will schedule a call back with him after coming back from his vacation. So as Im waiting to get a callback I dont hear anything so I called to see what was going on and the agent named Daryl said there was no scheduled callback with Alex and Chase scheduled me with someone else deliberately. Im not getting free insurance over here and we pay our hard earned money to pay for our vehicles so I feel like you should have a bit of respect for the customers. Everytime I ask for Alex which was the agent I typically deal with all Im hearing is hes out office or hes not available to speak to which is really frustrating. Im glad to take my business somewhere its valued and I would advise customers to be aware if you want to deal with this hassle.
Apr 1st, 2024