Jimmy John's

Consistently some of the slowest service Ive experienced at a Jimmy Johns, or any fast casual restaurant for that matter. Also encountered multiple unfriendly staff members.
Mar 21st, 2024

Mar 8th, 2024

This place just cant get the orders right and im done. I ordered a turkey tom with extra lettuce, add pickles, etc. This sad sandwich is what was delivered. Sounds like dibellas is my only option by work.
Feb 18th, 2024

Totally bizarre experience. I understand being short staffed, if that is the issue here, but this place is such a mess its not worth trying. Ordered two sandwiches. 30 minutes later the tracker was still stuck on "order received" so I tried to call. Called twice and no one picked up, so I called the main Jimmy John's customer service line. They couldn't reach the 5th Ave. store either so I asked to cancel my order. They sent a request to cancel to 5th Ave. An hour after I put in my order I get a call from 5th Ave. explaining that they were busy, they apologized, I said it was ok but I wanted a refund. Two hours after I put in my order I get a text saying my food has been delivered. I say that I cancelled my order. They say, that "its free then". I go to my porch and there is nothing there. I let the person know that they have the wrong house, or the wrong customer. They confirm my address. I tell them again that there is nothing on my porch. They stop responding. I don't want the food, but this is just insane. They can't make the food on time, they can't deliver on time (two hours!!) and they can't even deliver to the right house. Let's hope they can actually follow through with the refund. I haven't seen any evidence of it yet... :(
Feb 10th, 2024

Never got order
Jan 31st, 2024