Linden Lane Apartments

Andrew was super friendly and helpful answering all of our questions!
Mar 25th, 2024

Andrew in the office has an outstanding customer service skills, friendly, welcoming and extremely respectful. He is a great asset to the company. Thank you Linden Lane.
Dec 26th, 2023

If your okay with no parking spots so your forced to park buildings away from your unit, having your AC unit leak EVERY summer and flooding your living room, maintenance men coming in and out with no pre warning or notice, them charging you for carpet damage after you move due to the leaky AC unit, and then lying about other damage just so they can keep your security deposit, them ignoring you since they realize you have proof of their lies, now you have to take them to court to get your money back. If your okay with that then its a perfect place to stay
Dec 6th, 2023

Absolutely stunning unit with a responsive and prompt leasing office!
Aug 17th, 2023

Update: I have lowered my rating. If you take a look at the additional pictures provided, you'll see that we have a pretty clear trash problem. Not only that, but I will add that as residents with a pet we do not appreciate that whenever maintenance needs to visit the unit, there is no warning or notice on when they're showing up. The office was communicative about it, but not very understanding that we were not comfortable with allowing maintenance in if our dog was home alone. They also came to fix the counter, or seal the kitchen sink, rather, and it still leaks. I can only hope we won't be dinged for the damage it's done. Will report back later on that. We've become increasingly more dissatisfied with Linden over our time living here, and are very glad we're purchasing a home so we do not have to stay another year. I will go through a few things now that I believe make it outstandingly mediocre, though, and end with the good. 1. Planning. Any planned events, things happening on the property, etc., are not done in a timely manner or handled well in my opinion. The lines in the parking lot were recently repainted (which is nice, sure), and staff notified residents the day of that cars needed to be moved around the property, and then expected residents to be able to do so immediately. There were a few cars that, understandably, were not moved, as those residents could have been out of town and unable to move their cars, or any number of things, and they began emailing specific license plates requesting those cars to move. I sent an email reply to them, asking how they could expect everyone to just drop everything for their poor planning, and never received a response. I hope this feedback is received well, and staff can give better notice in the future. 2. This one is more of a small issue, and more than anything was simply annoying. The staff planned a movie night which rendered the gym closed, and residents were not notified. It would have been easy to let residents know, and it would have been easy, too, to just not block the gym door with a table with a popcorn machine on it. Like I said, a small issue, but again, poor planning, imo. 3. Trash "service." There are, to my knowledge, two dumpster areas on the property. In a previous apartment complex we lived in (that really set the bar for us, LC in Columbus), trash services were around a $10 fee, and a company picked up trash bags from residents at the units. At Linden, the trash fee is $15, and you must walk all trash to the dumpsters yourself, and as far as I'm aware, there isn't even an option to recycle, which frankly, is pretty unacceptable. 4. My partner and I own a dog, and I would say are responsible pet owners. There are many bag/poop throwaway stations around the property, which is much appreciated, but there are many residents who leave poop all over the property, and it's becoming increasingly annoying. If this review is seen, I'd like to see something sent to all residents about picking up poop, again. It isn't hard, it's just part of owning a dog. But like I said, the property is equipped with 4 bag stations with trash cans, so I think that's great, and more than enough opportunity to throw poop away. It's in a decent location, just a minute away from Krieger's fresh market, 10 minutes away from CVNP (the Ledges and Kendall lake), and right off Graham road, which has lots of food options, etc. It's about 8 minutes from downtown Cuyahoga Falls, and is a few minutes walk from the Mud Brook Greenway trail.
Mar 23rd, 2024