Country Inn & Suites by Radisson, Findlay, OH

Very pleasant staff,always attentive to our needs. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Quiet, Great value More
Apr 3rd, 2023

I have stayed at this hotel numerous times and have never had an issue. The staff has always been very pleasant until today. The hotel is having renovations, and I can understand the chaos. However, I have canceled my future reservations due to the lady that was at the front desk. I walked in and said I would like to check in and with complete attitude told me that check in was not till 3. Understandable but then proceeded to be completely unprofessional from there on. She said she found me a room and when I asked about the upgrade for being a medical professional per their policy I was yelled at and told they have a whole floor closed and that she would not do that. She looked very stressed out to renovations and i understand that from working in an er but she had was rude. I was being helpful and was given a nasty look when I handed her my license again per their policy for that rate. I told the lady that I have stayed at this hotel many times and this was the first time I have ever had an issue with staff. She was very rude and had no personality at all. I went to another hotel and was treated kindly. I stayed the previous night at a country inn and suites and was treated very well. Had this lady stated nicely that they could not do an early check in I would have understood but her attitude was not appropriate.
Mar 30th, 2023

This place is actively fixing up the front lobby and presumably the rest of the place. The housekeeping is good but the rooms are tired. The breakfast was great. Biscuits and gravey, cheese omelets that were reheated properly, breakfast potatoes that were perfect, and bacon, while paper thin, were as well cooked as possible. Plus the waffles and cereals and all the sugar based breakfast items you see everywhere. Food & drinks: Good breakfast.
Mar 30th, 2023

Mar 21st, 2023

Mar 14th, 2023