Kroger Pharmacy

Terry the pharmacist was not the first person at this pharmacy to be rude to me but she will be the last. I will never use this pharmacy again. Ive only been local to the area for 3 months and every encounter Ive had at this pharmacy they act like they are completely miserable. Ive had various other issues here such as them putting my prescription back after filling it because it cost over $100, not refilling prescriptions when on auto fill etc. those are all mistakes I can look past but their attitude is not a mistake and I wont look past it anymore. I hope they can find it within themselves to find another job if working here makes them that unhappy that they are rude to so many customers (look at the other reviews here, clearly Im not the first person to have this experience). As people working in the healthcare industry and giving medications out to people with various conditions, they should have a kinder approach. You never know what people are going through.
Mar 13th, 2024

I will never use this pharmacy again. the clerk was so rude to me just because i showed up 5 mins after open. Acted like 5 prescription is so hard fill. There wasnt even anything to count out. And even so, I guess counting past 5 is rocket science for some people. I have no problem with waiting for anything, but i dont undsrstand why some people have to be so rude about it. I satin the lobby because what else am I going to do with 101 fever. Took an hour... to grab flu meds off a shelf and hand it to me? Go float yourself Kroger Pharmacy.
Mar 5th, 2024

The staff acts as if it will kill them to actually answer the phone. I had an asthma attack and was home recovering. I needed to call and ask important questions about my prescriptions and they never picked up the phone. I ended up driving there and there was absolutely no line and the person that helped me was extremely rude. They make a sound decision to not answer phones at that pharmacy and thats not fair at all.
Mar 1st, 2024

Tried to use the handicap scooters and none of them work. Employee said they havent been working. Awesome
Jan 27th, 2024

My dad is on his DEATH bed, and needed a medication quickly, and they said it would be ready in 30minutes- when we arrived there, they said they did NOT have it- and it wouldnt be available until tomorrow. This is 100% unacceptable. If we wouldnt have been lied to- we wouldve kept calling around to get the prescription filled. Your negligence led to suffering.
Mar 18th, 2023