Kids World Play Systems - Medina

I bought the River Swing Set for my grandson and Jason and the people at Kids World play systems did an incredible job!!! Very Pleased
Feb 25th, 2021

Jun 29th, 2020

Highly informed staff and team that will get you the right product for your backyard and for your children. I absolutely recommend the team at Kids World as they treat you like family and make sure you are getting exactly what you want!
Apr 6th, 2020

Terrible customer service. Purchased a $3500 swingset. Was never told it was on back order due to covid. Owner didn't even have the decency to call even though we put money down. After finally ending up with a swingset it was missing how many pieces and they didn't even make good on it. I was forced to run around to get the parts and didn't even get an apology. Extremely disorganized and rude company and the owner is a creep. Spend your hard earned money elsewhere.
Mar 3rd, 2020

Wish I had a better experience. Bought a playset and trampoline 3 years ago. Products are fantastic. Service / assistance / communication are all 1 star. Pleasant to talk to but never any help. Were multiple weeks behind on install. Then had leftover parts, and I had to remove and put some things where they should have been. (Im assuming they contract out install to the lowest bidding company). Called the sales guy he was pleasant but did nothing but make excuses. Now 3 years later, i call in needing a new enclosure for the trampoline. I want to pay for it. It was ripped by us. I get no help. They basically tell me to call vuly. They dont have the ability to do that but they could install it for a fee. LOL. So I ask them to look me up so i know what size to order because its been a few years and all the tags with serial numbers are worn due to weather. I cant remember if it is 12 or 14 ft. Im told verbatim we only keep records for 2 year, maybe vuly can help you with that - Just such a turn off. No help, anywhere with anything after they got my money. - this is my 3rd bad google review in my life. I hate doing it. LIKE I SAID, GOOD PRODUCT. TERRIBLE SERVICE. Maybe im crazy but i just figured they would be able to help when i need something from the manufacturer in which they sell. Just understand what youre getting. YOU. ARE. A. NUMBER.
Feb 24th, 2020