Balance Pan-Asian Grille

Got Raspberry Bliss bubble tea. It had a big layer of white bubbles and tasted strongly bitter like soap. I dont know if they had just cleaned the machine, but it wasnt drinkable and a complete waste.
Mar 18th, 2024

Mar 15th, 2024

Mar 2nd, 2024

I would give them 100 stars if I could! So I placed delivery order tonight and when I got food I realized delivery driver had stolen half of what I ordered and I started crying I called balance downtown and young women I spoke to explaining what happened confirmed they had put everything in bag and indeed driver had stolen my items and offered to remake everything that was taken even though time I got to them it was after they were closed they still let me in and made replacement food for me and it made my whole week. Thank you so much, best staff ever!!! Edit: After I got back home though I did notice the tacos that I thought were fine (my remaining food from theif) they were not and were messed with so I'll call back later to see what else you guys could do for me but I appreciate everything you have done so far Edit again: Called back and staff was so fricking nice and made replacement tacos for me all again since my original ones were messed with by stealing driver I had Best customer service ever and so nice! Thank you guys so much!
Feb 6th, 2024

Jan 27th, 2024