Home2 Suites by Hilton Troy
-
1805 Towne Park Dr.
Troy, Ohio 45373 - (937) 875-9440
- Website
Hours
Chamber Rating
-
Joe Buddy
Apr 8th, 2024 -
Kris Diehl
Mar 21st, 2024 -
Mat Fairband
Sad to say that this experience was not as good as previous times when we've used Home2Suites for family visits. The rooms and facilities are outstanding (new and nicely decorated rooms, indoor pool, good gym that includes dumbbells and a cable machine), but it seemed as though they were perhaps going through some staffing issues. The guy that checked me in was smoking in jeans and a tattered hoodie (I thought he was just a guest) on the front patio and walked in behind me trailing a the smell of his cigarette (and I'm not particularly sensitive to this; it was just really strong). He then proceeded to misspell my first AND last name (it's an admittedly unusual name, so I spelled it for him multiple times), which was only significant because the WiFi requires the guest's name for logging in. Hard to do when the name is misspelled. Not sure why ID was not required as it seems to be at most hotels these days (which would have resolved the spelling issue). And when we extended for an additional day, the rate had jumped from $139 to $189 and that new rate was not disclosed to me, nor did it include our Hilton Honors discount. For that, I will share some blame; I should have asked. But I also expect that a rate change would be disclosed at the time we extend. When I grumbled about it, the response was "sorry about that." That's it. When I asked if the desk clerk would be willing to do anything about the confusion, they did credit me $20, so I'm grateful for that. But all around, the facilities were great and the service was.... Not. We'll look around elsewhere for future family visits, and then go into it eyes wide open if we choose to give our business to Home2Suites in the future. It really is a nice place to stay, but there are a lot of good competitors in Troy with another coming soon.
Mar 19th, 2024 -
Quinn Skidmore
Unbelievably disappointed in this hotel. Our 4 year old son accidentally left his Parrot and Deer stuffed animals behind and when I called the hotel, the receptionist said o yes, the two stuffed animals left behind, let me get those and then when she got back on the phone said I can only find the deer so youre telling me YOU KNEW there were TWO stuffed animals and confirmed this before I even gave the reservation number, but now one is mysteriously missing. People are sick. Hope whoever stole the parrot is happy that a 4 year old is having trouble sleeping at night. Do not trust this hotel staff.
Mar 3rd, 2024 -
S RR
Feb 20th, 2024
About
Home2 Suites by Hilton Troy
Home2 Suites Troy is an All-Suite, Extended-Stay hotel with full-size kitchenettes, separate sofa seating areas, and modern glass showers. We’re located just 17 miles from Dayton, Ohio and the Dayton International Airport. Our property is pet-friendly, and features two outdoor patios with fire-pit, grills, and indoor heated saline pool. We have a guest laundry facility on site, which is located within our fully equipped fitness center. Gather in our spacious lobby, the Home2 Hive, to mingle with other guests, meet with co-workers, and enjoy our free hot breakfast each morning. Shopping and dining are located within walking distance, and we sit conveniently between both Kettering-Troy Hospital and Premier Health Upper Valley Medical Center. We’re within minutes to many corporate campuses, as well as local attractions, including American Honda Motor Co, ITW Food Equipment, Hobart Welding Institute, Clopay Building Products, SEW-Eurodrive, Meijer Distribution, Hobart Arena, WACO Air Museum, and Old Mason Winery.
Contact Info
- (937) 875-9440
- Website
Brands
- Home2 Suites
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Home2 Suites by Hilton Troy?
A The phone number for Home2 Suites by Hilton Troy is: (937) 875-9440.
Q Where is Home2 Suites by Hilton Troy located?
A Home2 Suites by Hilton Troy is located at 1805 Towne Park Dr., Troy, Ohio 45373
Q What is the internet address for Home2 Suites by Hilton Troy?
A The website (URL) for Home2 Suites by Hilton Troy is: https://www.hilton.com/en/hotels/daytrht-home2-suites-troy/?SEO_id=YEXTN-AMER-HT-DAYTRHT&y_source=1_MTY1MDMzMzgtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are Home2 Suites by Hilton Troy open?
A Home2 Suites by Hilton Troy is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Home2 Suites by Hilton Troy rated?
A Home2 Suites by Hilton Troy has a 4.4 Star Rating from 143 reviewers.
Hours
Ratings and Reviews
Home2 Suites by Hilton Troy
Overall Rating
Overall Rating
( 143 Reviews )Joe Buddy on Google
Kris Diehl on Google
Mat Fairband on Google
Sad to say that this experience was not as good as previous times when we've used Home2Suites for family visits. The rooms and facilities are outstanding (new and nicely decorated rooms, indoor pool, good gym that includes dumbbells and a cable machine), but it seemed as though they were perhaps going through some staffing issues. The guy that checked me in was smoking in jeans and a tattered hoodie (I thought he was just a guest) on the front patio and walked in behind me trailing a the smell of his cigarette (and I'm not particularly sensitive to this; it was just really strong). He then proceeded to misspell my first AND last name (it's an admittedly unusual name, so I spelled it for him multiple times), which was only significant because the WiFi requires the guest's name for logging in. Hard to do when the name is misspelled. Not sure why ID was not required as it seems to be at most hotels these days (which would have resolved the spelling issue). And when we extended for an additional day, the rate had jumped from $139 to $189 and that new rate was not disclosed to me, nor did it include our Hilton Honors discount. For that, I will share some blame; I should have asked. But I also expect that a rate change would be disclosed at the time we extend. When I grumbled about it, the response was "sorry about that." That's it. When I asked if the desk clerk would be willing to do anything about the confusion, they did credit me $20, so I'm grateful for that. But all around, the facilities were great and the service was.... Not. We'll look around elsewhere for future family visits, and then go into it eyes wide open if we choose to give our business to Home2Suites in the future. It really is a nice place to stay, but there are a lot of good competitors in Troy with another coming soon.
Quinn Skidmore on Google
Unbelievably disappointed in this hotel. Our 4 year old son accidentally left his Parrot and Deer stuffed animals behind and when I called the hotel, the receptionist said o yes, the two stuffed animals left behind, let me get those and then when she got back on the phone said I can only find the deer so youre telling me YOU KNEW there were TWO stuffed animals and confirmed this before I even gave the reservation number, but now one is mysteriously missing. People are sick. Hope whoever stole the parrot is happy that a 4 year old is having trouble sleeping at night.
Do not trust this hotel staff.
S RR on Google
Overall Rating
Overall Rating
( 143 Reviews )Write a Review
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