Keystone Tractor

Spent 8k on a new mower. Found rust and stickers were peeling and faded before any use. Associate said its fine, well take care of it under warranty. Go to pick it up and they tried to charge $150 . A little miscommunication, but they fixed it.
Nov 19th, 2023

Aug 15th, 2022

List the prices is your adds and on your site. What legitimate company fishes for numbers anymore. Moving on to a company that is not afraid to list their prices online and avoid having a sales call just to get them. Garbage...
Aug 8th, 2022

Mar 26th, 2022

I recently purchased a mower and took it in for its first service, a simple oil change. I also asked that my blade be inspected as the mower was not cutting well. If they needed replaced, I asked for notification and price first and asked for a specific type blade. I received notification the service was complete and that I owed over $300. I asked what this was for and was told that they replaced the blades without my authorization and it was the only way that they could verify that was what was needed. I made them replace the blades with the original and was still charged $235 for an oil change. Parts totaled $30, the remainder was labor. The owner did rectify this by stating that price was not correct and provided me a substantial refund for the labor but did notify me that they charge $135 an hour. After receiving my mower back with the original blades I see large chips and chunks missing. I have no rocks in my yard and I am the only person who uses this mower so I asked to them to verify that the correct blades are on my mower and was told yes. So if these blades are the original, I wonder why new ones had to be put on to verify thats the issue when you could have easily seen that if these were the same blades. Would not recommend this business to anyone and question their business practices!
May 8th, 2023