Garden Center at Tractor Supply
Hours
Chamber Rating
-
Efrain Martnez
Jan 19th, 2024 -
Rebbie T
I love tractor supply, but the Edmond store is horrible. The staff is so incredibly rude. I drive out the location near Piedmont.
Jan 13th, 2024 -
Terry Lutke
Jan 10th, 2024 -
MM N
Good place to get bird food. Paws n Claws cat food is a huge flop. Feral cats won't eat it. Pedigree dog food with meat and cheese and bacon also a complete flop. Pet food these days...one must be extremely careful.
Jan 7th, 2024 -
Melissa Cox
Will not ever do business here again. My husband and I went to the Edmond store and had them order a generator online to have shipped to their store for us to pick up. First of all we were notified on Friday it was ready for pickup then called and they said it wasn't there. Then we were notified on Sunday it was finally there and we called and it wasn't there yet. Finally on Monday it was delivered afyer i had to call several times between tractor supply and the shipping company before tractor supply finally found it on their dock where they were told to to look originally but tractor supply shipped the wrong generator with a completely different SKU # somehow . It was a propane generator not a gasoline-powered generator. We then told them it was the wrong one so they could get the correct one shipped out and then we were told they no longer provide that generator so we would have to pay additional money for a comparable generator because they could not get it from the vendor. Still to this day the generator we ordered and wanted shows available online for the exact same price available for purchase.... hmmm strange...After we noticed it was the wrong one at the store they just gave me the Customer Solutions phone number and the SKU number of the one I wanted and SKU number of the wrong one that was delivered and told me that I would have to deal with it myself for the replacement to be shipped to me which is horrible customer service if you ask me since i ordered it at their store. It wasn't my mistake, It was theirs. Now they are wanting to refund my money and have me buy one somewhere else or pay the difference to buy one comparable to the one I had ordered instead of just replacing it with the one i want since it still shows available to purchase online but yet customer service said its no longer available which makes no sense. Very disappointed and they need to get their tracking emails fixed as well since it said it was delivered 3 different times, receiving lady Jeanie was also very rude the 3 different times I called trying to locate the package. I had to call the delivery service and have them call the driver to verify it had in fact been delivered on Monday because Jeanie told me it hasn't been delivered when it was in fact delivered 3 hours before I had called her originally.. She was just too lazy to look for it. Worst experience I've ever had. They should just replace the one I ordered with a comparable generator for the same price for their errors. Don't offer an item on your website if it isn't available and then ship the wrong item since you don't have the one I ordered in the first place then basically tell me I'm out of luck and you'll just cancel my order after all of this hassle on my end due to your companys incompetence. You clearly dont care about your customers...very poor service all across the board. Epic fail on your part and we spend thousands of dollars here every year. We will be sure to take our business elsewhere and take all of our family and friends along with us!
Dec 31st, 2023
Contact Info
- (405) 478-0333
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Garden Center at Tractor Supply?
A The phone number for Garden Center at Tractor Supply is: (405) 478-0333.
Q Where is Garden Center at Tractor Supply located?
A Garden Center at Tractor Supply is located at 601 Comfort Drive, Edmond, OK 73013
Q What is the internet address for Garden Center at Tractor Supply?
A The website (URL) for Garden Center at Tractor Supply is: https://www.tractorsupply.com/tsc/store_Edmond-OK-73013_527
Q What days are Garden Center at Tractor Supply open?
A Garden Center at Tractor Supply is open:
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 9:00 PM
Q How is Garden Center at Tractor Supply rated?
A Garden Center at Tractor Supply has a 4.3 Star Rating from 526 reviewers.
Hours
Ratings and Reviews
Garden Center at Tractor Supply
Overall Rating
Overall Rating
( 526 Reviews )Efrain Martnez on Google
Rebbie T on Google
I love tractor supply, but the Edmond store is horrible. The staff is so incredibly rude. I drive out the location near Piedmont.
Terry Lutke on Google
MM N on Google
Good place to get bird food.
Paws n Claws cat food is a huge flop. Feral cats won't eat it.
Pedigree dog food with meat and cheese and bacon also a complete flop.
Pet food these days...one must be extremely careful.
Melissa Cox on Google
Will not ever do business here again. My husband and I went to the Edmond store and had them order a generator online to have shipped to their store for us to pick up. First of all we were notified on Friday it was ready for pickup then called and they said it wasn't there. Then we were notified on Sunday it was finally there and we called and it wasn't there yet. Finally on Monday it was delivered afyer i had to call several times between tractor supply and the shipping company before tractor supply finally found it on their dock where they were told to to look originally but tractor supply shipped the wrong generator with a completely different SKU # somehow . It was a propane generator not a gasoline-powered generator. We then told them it was the wrong one so they could get the correct one shipped out and then we were told they no longer provide that generator so we would have to pay additional money for a comparable generator because they could not get it from the vendor. Still to this day the generator we ordered and wanted shows available online for the exact same price available for purchase.... hmmm strange...After we noticed it was the wrong one at the store they just gave me the Customer Solutions phone number and the SKU number of the one I wanted and SKU number of the wrong one that was delivered and told me that I would have to deal with it myself for the replacement to be shipped to me which is horrible customer service if you ask me since i ordered it at their store. It wasn't my mistake, It was theirs. Now they are wanting to refund my money and have me buy one somewhere else or pay the difference to buy one comparable to the one I had ordered instead of just replacing it with the one i want since it still shows available to purchase online but yet customer service said its no longer available which makes no sense. Very disappointed and they need to get their tracking emails fixed as well since it said it was delivered 3 different times, receiving lady Jeanie was also very rude the 3 different times I called trying to locate the package. I had to call the delivery service and have them call the driver to verify it had in fact been delivered on Monday because Jeanie told me it hasn't been delivered when it was in fact delivered 3 hours before I had called her originally.. She was just too lazy to look for it. Worst experience I've ever had. They should just replace the one I ordered with a comparable generator for the same price for their errors. Don't offer an item on your website if it isn't available and then ship the wrong item since you don't have the one I ordered in the first place then basically tell me I'm out of luck and you'll just cancel my order after all of this hassle on my end due to your companys incompetence. You clearly dont care about your customers...very poor service all across the board. Epic fail on your part and we spend thousands of dollars here every year. We will be sure to take our business elsewhere and take all of our family and friends along with us!
Overall Rating
Overall Rating
( 526 Reviews )Write a Review
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