Arvest Bank

Unbelievably rude employees, and they charge 5$ to cash their own check!
Feb 27th, 2024

I love you guys are open till 1 pm on saturdays now ! Kinda wish your online hours matched the location hours
Nov 22nd, 2023

Locked our accounts so we tried to get it resolved because there was supposedly some missing paper work they didnt have. (There wasnt) lady was no help to my wife even though we had told her we had done what we needed to do at the Pryor branch. She just said that they didnt know what they were doing over there and NEEDED her social security card. We just had a newborn and not able to get her new card with new name yet. Wife called the Pryor branch and they said everything was fine and unlocked our accounts. Based off the other reviews I would say this branch needs some looking into and some customer service training.
Sep 9th, 2023

One person running the drive thru and front counter. Like anyone who stops wants to spend their entire lunch break here. No. We dont. Absolutely nuts. Can afford 80 commercials, but not another employee.
Apr 3rd, 2023

Horrible, whole place is a huge scam. They purposely lie to you so they can charge you more. I went in once to even my account. Negative for one day. My app said approximately 75$ I brought in 100$ and told the lady at the counter I'd like to make my account even. She took it deposited it and sent me on my way. I never got a receipt and since I'd deposited what my app was showing I assumed I didn't need one. The next day I had several late charges. I called and they claimed my account was more Negative than 100$ I asked why my app was reflecting differently and was told it's "delayed" si I asked why the teller didn't inform me of that when I clearly stated that was my purpose. I'd have make it even on the spot but she left me thinking I was over even and let me leave so they could over change. I called and complained and since had a similar issue happen. They want you to pay those fees or someone is taking home $ they shouldn't be. It was the same teller both times. I reported her both times but they still have her working. I cut ties and got a new bank. I can't tell you how much I've spent playing their games. Save yourself some time and money and go elsewhere
Feb 7th, 2024