OYO Hotel Guymon OK US-54 is located at 823, US-54, Guymon OK in Guymon, Oklahoma 73942. OYO Hotel Guymon OK US-54 can be contacted via phone at (332) 249-0693 for pricing, hours and directions.
Unfortunately when we got here we had to wait for half an hour to have hot water. We had made reservations for 2 night and the second night we ended up not needed tried to cancel reservation before 11 and would not be refunded.
Business Response on GoogleApr 11th, 2024
Hi Geni Cortez,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced during your stay. We understand that waiting for hot water can be frustrating and we apologize for the delay you experienced. We will ensure that our team looks into this matter and takes the necessary steps to prevent such issues in the future.Regarding your cancellation request, we apologize for any confusion or inconvenience caused. Our cancellation policy allows for cancellations before 11 am, and we understand your disappointment in not receiving a refund. We would like to investigate this further to provide you with a satisfactory resolution. Could you please reach out to [email protected] with your booking details? Our team will be happy to assist you with your concerns.Once again, we sincerely apologize for the inconvenience you faced, and we appreciate your understanding. We hope to have the opportunity to serve you better in the future.Regards,Team OYO
Cynthia Chunn on Google
Rooms: Room was clean and the beds were comfy! They aren't fancy. If your looking for that you'll have to go elsewhere. We wanted a safe, quiet and comfortable place to sleep. We always find that here. People at the front desk is very friendly. Will stay here again.
Carla Chambers on Google
It was a pleasant experience
Rooms: Very clean
Nearby activities: Fun
Business Response on GoogleFeb 28th, 2024
Hi Carla Chambers,Thank you for sharing your pleasant experience with us! We are thrilled to hear that you had a great stay at our OYO Rooms. Providing a wonderful experience to our guests is what we always strive for.If you have any further queries or need any assistance, please feel free to reach out to us at [email protected]. Our team will be more than happy to assist you.Thank you once again for choosing OYO Rooms. We hope to welcome you back for another fantastic stay!Best regards,Team OYO
Isela Narvaez on Google
DO NOT RENT HERE! Infested with BED BUGS and the manager will argue with you that they dont have bugs but the front desk confirmed they did the week before because they called exterminators. Very unprofessional! I REPEAT DO NOT RENT HERE!
Business Response on GoogleDec 24th, 2023
Hi Isela Narvaez,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. We take such matters seriously and we have investigated and addressed the issue immediately. We assure you that the necessary steps have been taken to tackle the situation and prevent any recurrence.If you have any further concerns or require any assistance, please feel free to reach out to our team at [email protected]. We are dedicated to providing a satisfactory resolution for our guests.Team OYO
N Cowan on Google
After being on the road and tent camping, this place is perfect. Mini fridge and microwave, coffee maker, TV, etc. King bed, two fluffy chairs, a desk, everything works. They could use more electric outlets. I got a room in the back by the RVs and it was so quiet. The wifi did not work, but we all have mobile data.
Business Response on GoogleOct 13th, 2023
Hi N Cowan,Thank you for choosing OYO Rooms and taking the time to leave a review. We're glad to hear that you found our amenities satisfactory during your stay, including the mini fridge, microwave, coffee maker, and TV. We appreciate your feedback regarding the need for more electric outlets and will definitely take this into consideration for future improvements.However, we apologize for the inconvenience you experienced with the Wi-Fi. We strive to provide a seamless internet experience for our guests, and we apologize for falling short in this aspect. If you ever face any issues during your stay, please don't hesitate to reach out to our dedicated support team at [email protected] for immediate assistance.We hope to have the opportunity to serve you again in the future and provide you with a flawless stay. Thank you for choosing OYO Rooms!Best regards,Team OYO
