Jack's Bar and Grill

Tracy Notman _{on Google}

Apr 6th, 2024

I have wanted to eat here for awhile yet won't again. My hamburger steak was so dry and it was supposed to have onions and I had traded mushrooms for the peppers but there was very little like it would surprise me if it had one mushroom on it. My son is like Mikey he eats anything he stopped eating his burger have way through because it was too dry. My husband said his chicken was too small sweet potato fries were soggy. Total bill 54 dollars it really should have been better

devilman 77 _{on Google}

Feb 28th, 2024

The server was phenomenal . The food was mediocre. Took a while for food to be done in the kitchen.

Tracie Shillings _{on Google}

Mar 17th, 2024

Well where do I begin! First of all we are new to the Guymon area so weve been trying the local places. We have been here 3 times, 2 times we ate and food has been ok but tonight we went and walked out because we couldnt get waited on! Im sorry but sitting at a table for MORE than six minutes with no HELLO Ill be right with you is too long when youre sitting watching waitstaff walk by and the hostess going back and forth to kitchen with not a HELLO or can I get you a drink or Ill be right there? WHAT HAPPENED TO CUSTOMER SERVICE!!! Thats just as important as the food because if you dont receive good service why waste your time and money on waiting and WAITING to see if you can even order the food! I know what Im talking about because Ive been in the restaurant business for over 32 years,retired now, but in those years I have waited, hosted, cooked, cashiered, and OWNED my own restaurant! First impressions are LASTING! This place is lacking in management because if there was a manager present they should have been out in the restaurant waking around and making sure their employees are doing their job, starting with the hostess! There was no Hi how are you with a smile! It was 2 follow meWhile sitting there sooo long you can see all the waitstaff likes to hang out in the bar area. It shouldnt matter WHERE you sit! Every customer should matter and feel welcomed in your establishment. Lack of training is differently apparent here because some people arent instilled with work ethic but if TRAINED right it can be taught! I realize the help situation is hard to come by but if you cant train the ones you got to be BETTER than what we witnessed tonight then I dont know how your going to make it. Im sorry but this will be our last time trying this establishment not that anybody cares!