Oklahoma Dental Implants & Oral Surgery

Apr 8th, 2024

Apr 8th, 2024

Mar 28th, 2024

Mar 27th, 2024

**Update(Two Months): I'm still just waiting; talk to the front desk last week, and she has no clue when its coming back. She told me she would reach out to the lab, but Im not sure if she did or notmy advice to MILITARY families is not to get anything done a year before pcs. The people in the back are very nice and friendly, but hopefully, others have a better experience with the front desk than I did. I want to share my experience with Oklahoma Dental Implants & Oral Surgery(Lawton). I have been a patient of the clinic for almost two years and have been trying to get implants done. However, I have noticed some things that could be improved during this process. Although I understand that a year has passed since I first inquired about the implants, seeing such a significant price increase was still concerning. -Jan 28 The second red flag was that the clinic kept telling me they did not receive my paperwork. However, I handed in the paperwork in person to the front desk. Despite this, I was hung up multiple times when I called to follow up. I'm a new mom, so it's a lot for me to come up there. I never got the names of those who hung up on me, and I wondered why they would do that(poor customer service). It has been three weeks since I last heard from the clinic, and I am still waiting to receive any calls with information regarding my implants. When I called to inquire about the status of my implants, I was told by the front desk(no name) that the paperwork still needed to be sent to the lab. The front desk lady did not provide me with her name and was rude to me, even though I was only trying to obtain information about my implants, which I ordered a month ago. I was not yelling or doing anything wrong, but the lady still had an attitude towards me. It is her job to provide me with information, and I do not understand why she would be upset with me for calling. I am confused and ready to get the implants done. I was asked if I wanted to get a refund, and I was so lost. Where did that come from? However, I will keep calling every other week. I am still waiting for updates. I hope to get them back before PCSing. I asked if I could talk to someone, and the phone hung on me again. I don't know why the front desk(no names) is mad. I trust the clinic to do my implant, and I'm still waiting for them. -February 28
Mar 29th, 2024