U-Haul Moving & Storage of Muskogee

I came in and was trying to get a trailer and was greeted by young lady who's name I believe is Makenzie . She would constantly talk over me and wouldn't listen to what I needed when i got irritated I told her I would just go to a different dealer to pick one up. She replied to me with Saying "we don't need your business anyways" Very disappointing and sad interaction wish it was better it's a great facility that I just need to work on their employees .
Feb 24th, 2024

Feb 7th, 2024

Dec 27th, 2023

So I am a recurring customer have been for years there is a young lady there beautiful she is very helpful every time I've come in to make a reservation or call to make a payment on my storage or my family member storage she's always helpful to me her name is (syndal) I believe that's how you spell her name I do recall one day I had came in and she was being cussed left and right by a customer while she was being really nice to the customer and the only thing that I heard her say was let me see what I can do to make your day a little more easier then the customers would speak and say I understand it's not your fault it is the other employees fault for not listening to what I said on my reservation she is a very respectable person she deserves a raise
Dec 26th, 2023

Tried to get a car hauler. Ive got a bumper hitch. Website says thats fine. Got there and the employee lied to me saying there was some law banning pulling with bumper pulls. No such thing. Probably just trying to sell a hitch. Went to another location and got what I needed. Employee was wrong, and the manager was too lazy to do anything, either misinformed or just doesnt care.
Nov 23rd, 2023