TUSK Roofing

Based on my overall experience I do not recommend this company. Initially, things seemed positive as they were very helpful in getting the roofing process started. However, as the process unfolded, my perception changed. I should have saw the red flags when they kept trying to get me to pay without completing everything they were suppose to do first. I had to state several times that I would not finish payment until completion. I ended up paying half when a little over half the work was done. When they completed the rest I paid the remaining amount. I was told the day of payment I would be sent my receipt, warranty information and my completion certificate. I stated to the owner Colton that my insurance was requesting this information and it was very important that I get it. It was never sent. I sent various texts to the owner concerning this issue. As soon as I paid he stopped replying to me. I find it very shady that they wouldnt want to provide a receipt for completed work. If the work was properly completed why havent I received documentation of that? Now I feel as though the job was not completed properly. Even after seeking legal advice and sending a demand letter for the paperwork, they remained unresponsive. Their mishandling of this situation has not only left me frustrated but has also affected my ability to secure a new insurance rate post-roof completion. My roof was completed in July. I waited a long time to leave a review because I wanted to give them a chance to provide me with these documents. I do not recommend using them and if you do use them use caution. Make sure you check everything they are saying they are completing( there are times they told me something was completed and when I checked it was not done). Also make sure you get your finalized paperwork before completing payment. I wish I had stuck to my initial feelings and waited until I had all my paperwork before payment. This review has nothing to do with Wa*** he always went above and beyond to help us. My issue is with how the owner has handled things when it was a simple email to send our paperwork. Honestly its ridiculous.
Nov 21st, 2023

Mar 3rd, 2023

Colton and his team did a phenomenal job for me. They replaced my roof and gutters in just one day all at a fair price. Everything was brought up to code. You cant go wrong with Tusk Roofing. Services: Gutter installation, Roof installation
Feb 8th, 2023

Great working with Tusk to get my roof done. They were professional, responsive and helped me through the entire process. Will use them again for sure and they will be my go to roofing company from now on. Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair
Jan 28th, 2023

Colton answered any questions we had concerning the roof and he dealt with the insurance for us. He did a fantastic job, and he made this whole experience easier than we could have imagined. This was all done within a week. The roof itself was done in 1 day. We are quite pleased, and we highly recommend Tusk Roofing. Service: Roof installation
Nov 26th, 2022