Cupbop - Korean BBQ in a Cup

Came for dinner today, and as always it tasted amazing. Haven't been to this location before, so I don't know how long the self order kiosk and new menu options have been there, but the staff seemed rather confused about it all and the way orders were made seemed to be really inefficient, especially compared to how it usually is at the locations I've gone to. Husband and I ordered 2 combo bops and a k dog at the self order kiosk, and it took almost 30 minutes for them to finish the order, even though it wasn't very busy. I thought it mightve been the k dog slowing things down, but they finally finished the cups and the ones at the front didn't even realize the k dog was part of the order, even though they have 2 different order screens to reference. The guy in the kitchen still knew, but it took another 5 minutes for the k dog to finish and be brought out. While we were waiting for our food, 4 groups of people ordered and received their food. Every few minutes, the employees up top would gather around the order screen as they were making something and stare at it, looking really confused as they asked each other questions. With how often that happened, im not sure they were all properly trained. It would make more sense if the order screens and self order kiosk were brand new and no one was entirely sure how to work it.
Mar 28th, 2024

Made me feel welcome Vegetarian options: Liked the veggies that were offered
Mar 24th, 2024

I wanted to like this place really bad since I absolutely love Korean food, but the only word that comes to mind is just...eh. the potstickers were obviously not fresh given they were room temperature by the time i reached my car. The absolutely doused my whole bowl in spicy mayo, so that became the main flavor and again it was just eh. The chicken was pretty flavorless compared to other korean chicken i have had and i got a spicy level 6. The rice had a sweet taste? No idea what that was about. I think the best part was the noodles. Maybe it was just an off day, but not great I threw away most of my bowl because there was just SO MUCH spicy mayo on it. Also I ordered the lunch combo which was $15 and they never gave me my drink. May go back to try beef on another day but probably only if it on one of there sale days comes up in feberury. To end of a positive note the workers were great and welcomed me in the restaurant, got my order in quick and the food came out fast.
Mar 13th, 2024

Such a fun and yummy place! Great stop on our trip to OKC!
Mar 11th, 2024

Mar 3rd, 2024