HoliDog Inn Room & Groom

This is a great place to take your dogs. The staff is great with your fur-babies
Apr 6th, 2024

It was my first time boarding my dog and they were very understanding (yes, I cried) they even groomed him during his stay for me. Sent pictures and it was a good experience.
Mar 12th, 2024

Good good care of my dog in my dog can't wait to go back
Mar 7th, 2024

Beware! Dropped my rescue dog off for one day of boarding and nail-clipping. The front desk person calculated my bill based on me picking her up between 2-4 the following day (dropped off at 2 and told her it would be about the same time or slightly later the next day for pickup). I prepaid the entire bill including the nail job. I even asked when they closed to ensure I picked her up on time. I arrived at 4 the following day to have the same lady tell me I owed another $11 for "pick-up after 1 pm". She did not calculate this in the bill nor did she mention it when I said it would be 2-4 nor when I asked when they closed. The additional charge is NOT disclosed on any signage in the lobby. My last trip to Holidog. I made reservations the same day for a May boarding at another business. 2 stars are because the nail clipping was done correctly and I have NO indication of poor care of my dog, only poor business practice and no disclosure of add-on fees in signage or at the time of drop-off or when I prepaid the entire bill that they calculated. ***edit You can see in my review above there is no mention of liars or claims of which person checked my dog in... so I am not sure what the owner is talking about here. He misses the point entirely: Holidog calculated the bill, not me, at 2:00 pm when I dropped my dog off. I told the clerk I would be back "about that same time or slightly later, between 2-4 pm". The bill did not reflect any late pick-up fees. I asked as I was leaving when they closed in case we were late getting back; no mention was made of a pick-up time cutoff. No mention of late fees on the website or in the lobby. I told the owner when I left that what he charges is irrelevant to me, it is his business not mine... he can charge whatever junk fees he likes. I only ask as a former customer, that they disclose them on the website, in the lobby, when they calculate and require me to prepay the bill, when I tell them the time range that I will pick up my dog, or when I ask them their closing time ( 5 chances for additional fee disclosure).
Mar 4th, 2024

The HoliDog Inn is the best grooming facility that I have used in the last 25 years. The attention and care that they give their client animals creates the lowest stressing environment for a dog that is being groomed. My dogs hate riding in the car but once they get to The grooming they love being there. I would recommend the HoliDog Inn to everybody .
Feb 27th, 2024