Tinker Federal Credit Union

Apr 7th, 2024

The bank is not military-friendly and overcomplicates basic customer service.
Mar 28th, 2024

We have 2 autos a mower and a side by side financed through TFCU and haven't had any problems going online and paying any payments. When we did have questions they have always been helpful and we didn't have to wait forever to talk to an actual person.
Mar 6th, 2024

Their communication used to be tolerable, but, these days... Can't get in contact with anybody especially now since they shutdown their lobby. They never answer calls and the times they do list as available to call are closed an hour earlier than listed. I called at 3pm, waited 40min, nothing. So I tried to call again and their phone line gave that dial tone as though it was off the hook. Also, disputing charges is a ridiculously difficult and long-drawn out process even with all necessary proof. Expect to wait literally at least an hour in the drive thru to get the chance to speak to a clerk. Edit: Their responsiveness aside, TFCU has always done right by me and I'm glad I stayed. Integrity matters more.
Feb 19th, 2024

If youre late on any payments these people will call you every day or two hounding you about a payment and when you talk to them on the phone even if they call you you have to verify who you are more than once typically for me its three times verifying who I am
Feb 19th, 2024