Nelson Mazda Tulsa Service and Parts Center

They were very nice also very helpful they listened to the problem got me in and didn't have to wait to long sweet!! Back on the road & with no more problems!! Thank You Guys!!
Feb 9th, 2024

Nov 6th, 2023

Took two hours for an oil change/tire rotation that I had an appointment for. When I got in my vehicle afterward, there were dirt marks all over my beige leather seats and smudges on the bottom panel of the car. I would expect that they could put something down on the seats to prevent that, especially when its a lighter color. Unfortunately I had somewhere to be and didn't have time or I would have addressed it. Had to clean my car myself when I got home. Bought my CX5 here one year ago and sales department was great but can't say the same about service. I was just getting my first free oil change but definitely won't be back. Edited to one star because after trying to clean the inside panel- there are actually scuff marks and some sort of red paint
Aug 29th, 2023

The entire experience, from dropping off my car to picking it up, was excellent. Hallie was very helpful and informative while explaining everything through the whole process. The other employees I encountered were also very professional and helpful. I am very pleased with the work they did on my car as well. They sent a video walk-through of the entire inspection they performed of the vehicle. The video was a first for me, and I think it's a great tool they utilize to give a clear visual understanding on top of verbal communication. I then received a link to the quote, and you can select what fixes and recommendations you want them to perform right on your phone, and it made for a very convenient and quick process. I will consider having all services performed here in the future on my Mazda.
Jul 28th, 2023

May 15th, 2023