Astoria Water Department
-
1095 Duane St
Astoria, OR 97103 - 503-338-5172
Chamber Rating
-
Cyrus Shepard
Reliable, clean water
Dec 19th, 2023 -
Wendy Wood
Very responsive!
Jul 24th, 2023 -
Sandra Lindell
Ms. Jo is a rock star!!!
Oct 31st, 2019 -
Maggie Moss
I have had numerous bad experiences with this organization. It started when every month they did not send us our bill, and I wouldn't know about it until the landlord got a past due notice. So then I started marking the due date on my Outlook calendar. Which is fine, BUT they should have been sending me a bill. They could have been paid on time and I could have avoided their late charges. Even calling their customer service did not resolve this. Their prices are INSANE for low quality water. Water is about half the cost in the middle of the desert. Finally they stuck it to me one last time when we moved out. I called them to set an end date to our service. After I moved out they told me that they owed me a refund... And then sent me another bill... Why would you not just put the refund towards the final bill? Now I'm processing all of these extra transactions. I'm just tired of them wasting my damn time. They are so lucky that they are the only option for water in Astoria.
Jun 9th, 2018
Contact Info
- 503-338-5172
Questions & Answers
Q What is the phone number for Astoria Water Department?
A The phone number for Astoria Water Department is: 503-338-5172.
Q Where is Astoria Water Department located?
A Astoria Water Department is located at 1095 Duane St, Astoria, OR 97103
Q What is the internet address for Astoria Water Department?
A The website (URL) for Astoria Water Department is: https://www.astoria.or.us/City_of_Astoria_Utility_Billing.aspx
Q How is Astoria Water Department rated?
A Astoria Water Department has a 4.0 Star Rating from 4 reviewers.
Ratings and Reviews
Astoria Water Department
Overall Rating
Overall Rating
( 4 Reviews )Cyrus Shepard on Google
Reliable, clean water
Wendy Wood on Google
Very responsive!
Sandra Lindell on Google
Ms. Jo is a rock star!!!
Maggie Moss on Google
I have had numerous bad experiences with this organization. It started when every month they did not send us our bill, and I wouldn't know about it until the landlord got a past due notice. So then I started marking the due date on my Outlook calendar. Which is fine, BUT they should have been sending me a bill. They could have been paid on time and I could have avoided their late charges. Even calling their customer service did not resolve this. Their prices are INSANE for low quality water. Water is about half the cost in the middle of the desert. Finally they stuck it to me one last time when we moved out. I called them to set an end date to our service. After I moved out they told me that they owed me a refund... And then sent me another bill... Why would you not just put the refund towards the final bill? Now I'm processing all of these extra transactions. I'm just tired of them wasting my damn time. They are so lucky that they are the only option for water in Astoria.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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