Heaven's Best Carpet Cleaning

Thank you.

Thank you

Thank you. I enjoyed the challenge

👍🏽

It appears that you are upset about the note that I left for the property owner regarding the condition that you left your rental property and nothing to do with the quality of my work. I simply wanted him to know that I didn't do a mediocre job for a good tenant, but rather a great job for a property that was left in a very filthy condition.Although already fully booked for work, I agreed to clean your carpet the next evening after you left town. On the day of the appointment I came by to collect payment in advance. we agreed on the time that I would be there and that the house would be unlocked and the carpets cleared of everything. I regret sharing my frustration over having to clean a big stain that my daughter made on her bedroom carpet that morning when I was already so busy. I in no way "trashed" her to you. I had no idea that anyone would twist what I said into such a vile accusation.That morning, you assured me that the house would be unlocked and ready for me to clean that evening. you left me a local contact number to let know when I was done so that the person could inspect an lock up.When I got there that evening, the house was locked. The contact number was disconnected. I contacted you to let you know in case you had given me the wrong number. After giving me the same disconnected number, you said that you would contact the person and they would be right there. After nobody arrived, I noticed that a window had been left open so I went through in order to uphold my obligation. If that's what you call "literally breaking in" then I guess I'm guilty.When I got inside I found that every room in the house was strewn with garbage, including a full, stinky litter box left on a carpeted surface. Since I had to get the job done that evening because I had a full schedule for the next couple weeks' I picked up the trash and began to clean. Your friend with the disconnected phone finally showed up nearly an hour later, so it was a good thing that I didn't bother to wait and took the situation into my own hands.I did a great job for you as well as cleaning up a mess that I wasn't responsible to do per our agreement and wasn't compensated for. The fact that you would have the gall to try to harm my business and reputation after you had left me to clean up your mess is unbelievable.