Tony's Tree Service

I’m baffled at how one could draw this conclusion, as this just simply is not true Bill. 1) We never had a set appointment; you never scheduled one on my website or Google page. Also, after reviewing our text message correspondence, I found not a single appointment time discussed—in case there is something I missed. I gave windows of time when I MIGHT be able to make it, which seemed appropriate given your lackadaisical language regarding a consultation, saying things like, “At your convenience.” And then when I contacted you saying I couldn’t make it, you thanked me for being me. It’s amazing how you go from ending every correspondence with, “God bless you,” “God bless us all,” “You are the best,” and, “At your convenience” to going off the wall like this. 2)You canceled your initial request for work until—weeks later—deciding to move forward, at which time my already overflowing schedule had filled up even more. 3) At no point did you indicate this was an urgent matter needing immediate attention. Again, you seemed to be understanding, patient, and grateful.So, how your feelings about the situation changed, quite literally overnight, is beyond me. Coming to my Google business page and outright lying is unacceptable Bill, and not something I would have ever expected from you. I’m happy to have finally seen your true colors, as I’m working on removing people like you from my client list. I’m working 7 days a week trying to get to everyone, and I’m glad to know you’re no longer included in “everyone”.

Hey Curt! I’m glad we were able to quell your anxieties from the get go. A lot of practice goes a long way in our industry. Thanks for your trust and for your business!