Mt. Hood Glass

I called my insurance and they connected me to them. I was given lots of appointment choices with lots of flexibility. Their little office area is quite nice. I had an 8am appt and was out of their by 8:20am. My windshield looks amazing and they even put my little oil change sticker back. Would highly recommend this place if you need glass replaced.
Apr 7th, 2024

Their work seems to be getting sloppy. Ive taken my car and a family member car here within the last year and had problems both times. After I got home with my car I noticed that my cars cowl trim was not fully installed. This made my wipers not fully return to their resting position. After opening my hood to properly install it, I found one of their tools left behind on top of my engine which I then had to drive back and return. My family members car that I took here was leaking water around the windshield after getting it replaced here. They did fix it which I appreciate, however their work seems too sloppy for me to trust in the future.
Apr 2nd, 2024

Highly recommend! Filled out the quote appointment request form, and maybe 10 minutes later I received a call from Mt. Hood Glass. A polite gentleman gave me a great quote and I was in no rush, but they actually got me in next day. Absolutely outstanding customer service.
Mar 25th, 2024

I called to get a windshield and get it installed. They were able to supply the windshield and come out to my work and install it the same day I called. That was a pleasant surprise! Karl installed the windshield and was super professional and friendly! I highly recommend this company. They are easy to work with and professional!
Mar 23rd, 2024

NOT AN HONEST COMPANY.. STAY AWAY. See below for my experience. Brought my vehicle in to have the windshield replaced. All seemed well until the very next day after replacement; a crack appeared from the very bottom of the windshield where the wipers are. Brought it back in to have them inspect. The windshield had cracks forming from a chip in the glass that isn't visible to the eye unless you remove the plastic pieces in the gap between the hood & windshield that sit under the wipers. The owner, Aaron, super rude and disrespectful, told me that there's "nothing he can do as these are stress cracks from an impact mark"... what a load of crap. They knowingly installed a cracked windshield and/or damaged it upon installation as the plastic covers that sit under the wipers have these small clips which connect to the base of the windshield. One of these clips were directly on the location of the chip. See posted photo for the chip. Stay away from this company as they are not honest and won't own up to their mistakes. If you call them out in any way shape or form, you are met with snark remarks and name calling. We are all human and make mistakes, but these people would rather take your money and send you packing instead of making it right. Check out some of the responses from the company on other customer reviews with bad experiences. Their replies give you a glimpse into how they communicate and do business with people. I wouldn't be surprised if one ends up on here. Bad, bad people.
Apr 2nd, 2024