Papa Murphy's | Take 'N' Bake Pizza

Vegetarian options: Gourmet vegetarian is excellent. Get the regular crust so they put more veggies on it. The thin crust. They only put a few veggies on it
Mar 20th, 2024

This is the only Papa Murphy's I go to. Excellent service and employees!
Feb 15th, 2024

I had placed an order online for my son's birthday party on 2/3/24 at 2:29pm. I ordered 3 large pizza, did the scheduled pickup for 3:15pm. I was running late, got to the store at 3:36pm. Emma was the one to help me, and I paid for my order, she went to "online order wall" and didn't see my order and said "I think we're still working on it." Which would have been fine, but I ended up finding part of my order on the walk in shelves at 3:45pm. When I told Emma that I was missing one of my large pizzas she told me "oh well we must still be working on it" and then proceed to make other orders. I asked her why part of my order was made, and why it wasn't made all together. Emma VERY rudely told me "we have other orders to make" while giving me a nasty rude smirk. I told her it made zero sense why 2 of the 3 pizzas were made, before they started working on other orders. Emma, again, very rudely told me "because there are other pizzas to be made." I told Emma, I placed a scheduled pickup order for a reason, and she tried to tell me the app says that it notifies the customer that it may not be ready at scheduled time, which is a lie, the app has no such "warning" when placing the order. Nonetheless, when placing an order at 2:29pm, for a 3:15pm pickup, and myself arriving 16 minutes late at 3:36pm, just to be told by a staff member (Emma) that they basically make half of people's orders and then proceed on to other orders, and then get upset with the customer because they placed a scheduled order for a reason, and make it seem like it's the customers fault, they messed up. Even after I pointed out that I was missing a pizza, Emma proceeded on with other people's orders that were walk-in orders, after I arrived, and then they gave me someone else's pizza off of the walk-in rack, because they didn't want to make a fresh pizza. What horrible customer service skills Emma and her coworker have.
Feb 7th, 2024

Dec 18th, 2023

Always so friendly!
Dec 4th, 2023