Holiday Inn Express & Suites Hermiston Downtown, an IHG Hotel

Jim Jordan _{on Google}

Apr 5th, 2024

Nice room and very helpful staff.

Eddie A _{on Google}

Mar 26th, 2024

Good experience

anthony morvillo _{on Google}

Mar 20th, 2024

Clean and helpful. Could ask for anything more.

Daniel Midkiff _{on Google}

Mar 9th, 2024

I think that the intention was there to vacuum the floor clean. We had sunflower seed shells on the floor.
Walkability: Easy to access great food. Four resteraunts within 2 blocks. Good crosswalks. Newer sidewalks little to trip on like cracks, heaves, or roots.

allan lambert _{on Google}

Feb 29th, 2024

Our daughter in-law and children booked a room for tonight, Saturday March 9th 2024 so that they could visit here in Hermiston. When the room was booked she had asked about the use of the pool and no concerns about the pool were explained.
They wished to use the pool and later go to the fireworks at Wildhorse in Pendleton.
They called to see if their room was available at 1:30 pm and was told that there would be a $30 charge to check in early at 2pm.
They decided to wait until official check in time at 3pm. When attempting to check in at 3pm she asked again about the pool and was told that it was not available for 2 or more hours as they had just treated it with chemicals.
Even though the pool was not available right away she decided to stay anyway.
When she was asked for her drivers license to verify her identity etc. She was then told that as she lived in Kennewick and that was within 60 miles of the location of the motel the reservation has to be cancelled.
She was then informed that her credit card had already been charged for the room and she would not see the credit back for several days.
So much for Holiday Inn Hermiston or any Holiday Inn anywhere Never NEVER again