Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.6 - (19 reviews)
7
1
0
0
11
Read Our 19 Reviews

Chamber Rating

Verified Member
2.6 - (19 reviews)
7
1
0
0
11
  • Brian T

    Banking with them only because of a merger, but wanted to get a new credit card and went through phone tree hell and not able to actually speak with anyone. Went onto their website to schedule an appointment and kept getting a bad code message. So went into this branch and three bored staff behind the counter unable to assist. Finally got to the relationship manager and he was clueless as to the product I was looking for. I had to direct him as to where to find it on his website. He called someone on the organization to check on HOW to go about getting the product followed by him asking for a copy of my financials and how am I supposed to know that I needed those when Ive not been able to get in touch with them. Called the Mulnomah Village location and thankfully they were knowledgeable and extremely helpful.
    Mar 21st, 2024

  • Dougie Wugs

    Need to be open until 6pm each day
    Nov 10th, 2023

  • Andrew P

    Dont accept checks from Umpqua/Columbia bank. They will rip you off with fees.
    Jul 18th, 2023

  • Chelsea Michelle

    Now that they have switched from Columbia Bank to Umpqua after the merge I dont get to see checks that are clearing until the next day. Why would you hold that information back from customers? It seems really sketchy. Ive banked with West Coast, which merged with Columbia Bank, since 2007 but now that they are Umpqua I think Im ready to start shopping for a new bank. Very disappointing
    Jun 21st, 2023

  • Dennis Sherman

    Great bank,friendly people
    Jun 19th, 2023

Read Our 19 Reviews

About
Umpqua Bank

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

Contact Info

Images

Questions & Answers

Q What is the phone number for Umpqua Bank?

A The phone number for Umpqua Bank is: (503) 533-8587.


Q Where is Umpqua Bank located?

A Umpqua Bank is located at 2870 NE Town Center Drive, Hillsboro, Oregon 97006


Q What is the internet address for Umpqua Bank?

A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/or/hillsboro/2870-ne-town-center-drive


Q How big is Umpqua Bank?

A Umpqua Bank employs approximately 20+ people.


Q What days are Umpqua Bank open?

A Umpqua Bank is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM


Q How is Umpqua Bank rated?

A Umpqua Bank has a 2.6 Star Rating from 19 reviewers.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Umpqua Bank

Overall Rating

Overall Rating
( 19 Reviews )
7
1
0
0
11
Write a Review

Brian T on Google

image Banking with them only because of a merger, but wanted to get a new credit card and went through phone tree hell and not able to actually speak with anyone. Went onto their website to schedule an appointment and kept getting a bad code message. So went into this branch and three bored staff behind the counter unable to assist. Finally got to the relationship manager and he was clueless as to the product I was looking for. I had to direct him as to where to find it on his website. He called someone on the organization to check on HOW to go about getting the product followed by him asking for a copy of my financials and how am I supposed to know that I needed those when Ive not been able to get in touch with them.
Called the Mulnomah Village location and thankfully they were knowledgeable and extremely helpful.

Business Response on Google Mar 26th, 2024
Hi Brian, we are very sorry to hear you aren’t happy with the service you received. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

Dougie Wugs on Google

image Need to be open until 6pm each day


Andrew P on Google

image Dont accept checks from Umpqua/Columbia bank. They will rip you off with fees.

Business Response on Google Jul 21st, 2023
Hello Andrew. While we have forwarded this to our feedback department, we would like more details about what fees you were assessed. Please contact us at 866-486-7782 or at any method at umpquabank.com/contact-us/. We look forward to speaking with you.

Chelsea Michelle on Google

image Now that they have switched from Columbia Bank to Umpqua after the merge I dont get to see checks that are clearing until the next day. Why would you hold that information back from customers? It seems really sketchy. Ive banked with West Coast, which merged with Columbia Bank, since 2007 but now that they are Umpqua I think Im ready to start shopping for a new bank. Very disappointing


Dennis Sherman on Google

image Great bank,friendly people


Load More Reviews

Overall Rating

Overall Rating
( 19 Reviews )
7
1
0
0
11

Write a Review

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