Sleep Number

Devan Wachter _{on Google}

Dec 6th, 2023

Friendly reminder: You are buying a literal air mattress for several grand. Its a foam topper with air mattresses stuffed in each side. Embarrassing. Instead of handing them your money, buy a better bed for an eighth of the price elsewhere and give me the rest of your money. This company deserves nothing.

Brenna King _{on Google}

Oct 12th, 2023

We worked directly with the manager who has been with the company for 15 years. He was wonderful! We came to him through a product referral and he quickly assessed what we needed based on what we knew (not much). He was welcoming and down to earth. I think well be staying with our new mattress for years to come!

Faith Yates _{on Google}

Oct 11th, 2023

I've had my bed for about 2 years and I'm just now getting used to it. The folks who talked with me on the phone were nice, but the beds are overpriced and don't come with a thick soft topper layer in the twin. I think it's two inches, but the pressure points on my hips, knees, and shoulders are awful. The topper layer that is there is inadequate for joint pain. Lowering the sleep number setting just makes it sag in the middle. I think it might leak, but I'm not sure.
Also, the app doesn't work well. You have to manually shut it off every day or your pets set off the sleep tracking. If I lay down to use my phone or watch TV, it records a second sleep session. A Fitbit records more accurate sleep data.
I'll get up to go the bathroom two or three times a night and it will often not register those at all. It might register one. Maybe you've got to be out of the bed for a time minimum? I don't know.
Feature requests: Thickest topper on twin, just like the other models and a time scheduler in the app to block windows of time that you or your pets are on the bed during the day but not sleeping. I am forgetful and cannot stay on top of manually turning things on and off all the time.

Randal Eggleston _{on Google}

Sep 3rd, 2023

Checked their website, I knew what I wanted. Salesman showed us four beds. We picked one and bought it.