Adam Gonzales - M&T Bank

Jan 21st, 2024

Total imbeciles clown college, they are unable to take electronic payments from my credit union. so I have to mail a check which they hold until they can charge fee's. I mailed my escrow check for insurance and they have held it for 3 weeks after sending me a DEMAND!!!! Threatening letter MORONS!!!!!! RUN RUN AWAY I had no choice as my loan was sold. I am now demanding they sell my loan elsewhere.
Nov 14th, 2023

Oct 30th, 2023

I made the mistake of going with this lender because they'd bought a loan out on a past home and I didn't have issues. Pete Lim and Richard Parks have been the two assisting and have completely dropped the ball. The contract they sent me - I questioned the fees and Pete just said oh thats ok, that will change. I didn't agree with that and made sure to back myself up with an email to him on this. They ordered an appraisal on 10/3 and never followed up until I kept asking because I never received a copy of the appraisal I paid for (I still have not). After me threatening to dispute the charges, miraculously, they have the appraisal a week out from closing. They've known when closing was scheduled all along and here we are two days out and they have stated they can't close on time. My realtor called my Lender, Pete Lim - had him on speaker and he flat out lied to her putting the delay back on me the borrower. He claimed I did not return the items they asked for timely and they are still waiting on them. I have the email with everything attached - date/time stamped that I sent them a week ago. They are completely incompetent and I'm almost at the point of going with a lender since closing is delayed anyways. They don't deserve my money. Probably not the best bank to use.
Sep 18th, 2023

I'm not surprised at all the bad reviews. I worked in the mortgage department. The co-workers were decent but basically M & T would only loan money to people WHO don't NEED IT.
Mar 3rd, 2023