Top Notch Plumbing

They were fast in responding to my request for help, same day even. The plumber was polite and friendly. He stuck to the price quote. And preformed the service correctly. I tried to get other Plumbing businesses to work for me but they could not schedule my request till the middle of next month or did not answer their phone? Unlike Top Notch Plumbing who were excellent. We again had a Plumbing emergency and Mark came within a hour to fix the leaking bathroom sink.
Oct 13th, 2023

Mark responded to our issue right away, was professional, and got the job done quickly at a reasonable cost
Nov 19th, 2021

I hired this Company based on Yelp but felt like he wasn't accurately portrayed in regards to price. Mark was quick to respond and to help with our plumbing problem (flap in toilet tank needed replacement)we live 4 minutes from Home Depot so he was there and back with flap in 12 minutes the entire scenario of repair from start to finish was 30 minutes but the charge was $148.00 and my husband asked me why I didn't ask his hourly rate which must be $268/hour. So top notch is quick but very expensive so be sure to get price ahead of time! My husband and I trust everyone and that is naivety.
Jun 16th, 2021

Nick did a fantastic job. He fixed problem and was very prompt on arrival. Couldnt have been more pleased! Service: Drain cleaning
Jun 2nd, 2021

My landlord uses top notch plumbing regularly, so Mark has been out to my house 3-4 times for relatively minor issues. Not only has he never successfully fixed what he was sent to fix, but he usually doesn't leave before creating at least one new problem or somehow making something even worse. Once, he was sent out for a leak in the basement. A roofer had already identified the problem as cracked flashing allowing rain to flow down along a pipe into the basement, but Mark invented a bathtub leak, replaced the caulking (lazily and sloppily, I might add), and then essentially glued the faucet handle down with caulk. The leak in the basement continued, and I had to figure out how to fix the bathtub before I could take a shower. Another time, he was sent here because our basement sink basin was leaking when the washing machine drained into it. When he left, I noticed that the faucet was leaking worse than it ever had before, and the next day when I ran a load of laundry, the original leak was every bit as bad as before he came. On top of this, he is rude and uncommunicative over the phone, often foregoing scheduling, just calling for the first time when he's 30 minutes away and expecting you to move your life around to accommodate him. Overall, I would recommend literally any other option over using top notch plumbing. In my experience, it saves a tremendous amount of time and headache (and money if you aren't a renter like me) to just look up how to fix the problem and do it yourself, because otherwise you'll just end up with more problems than you started with.
Jan 17th, 2024