Serenity Tax & Accounting

Great company providing great service!
Oct 24th, 2023

The consult process with Serenity Tax is amazing, however the actual tax service leaves a lot to be desired. The first year I had them prepare my taxes they didn't get me a piece of information that resulted in a pretty substantial amount being owed to the state and city and then in my second year with them, from bad advice on what to do with quarterly tax estimates and payroll based on my business structure I ended up receiving a massive refund. Sure, better to receive a refund than owe, but that money could have been put to other use instead of "letting" the state and feds have it for a year. Would suggest you look elsewhere as they seem overwhelmed with their client load and potentially not up to date on the most current tax stuff.
Jun 6th, 2023

Despite contacting this company in January, uploading all requested documents, by mid-March as well as a phone consult in February with the person I thought was supposed to prepare my taxes - heard nothing from them by mid-April - except that my tax return was "in the Que". Emails and phone calls were not returned. I finally located a tax preparer who agreed to meet with me less than 24 hours after I contacted him - he plans to have my return completed in 2 weeks. I do not recommend this business!
Jan 26th, 2022

I'm not having the best time with this tax preparer. We've been working together for at least 3 tax years. Communication has been inconsistent. Emails go unanswered sometimes. Phone calls are with staff that often can't answer my questions. I gave them all my info this year. When they presumably did my taxes, they sent me a bill, but nothing else. I was never given the option go over it. There was no confirmation that they sent it, when they sent, what they sent, or what I owe. I had to ask for a copy of the return they worked on. I am not feeling super confident with them at this point.
Dec 12th, 2021

I hadn't thought about writing a review for a company, but stumbled upon Sundhara and her company's reviews.  I want to leave a review as a person's ability to share real thoughts, should they be good or bad.I'm pleased to say that Sundhara has worked with us for several years now. Our taxes are really not that complicated, but I feel a Professional should help, as I know I don't know all of the regs and tax laws.Sundhara can be summed up for me with one word, EXCELLENT.  She not only does our taxes but has always welcomed questions with quick responses!  Thank you for allowing me to share these thoughts.
Sep 27th, 2021