Rivergrove Water District

A leak in our Watermain was discovered which cost us thousands of dollars to repair after receiving an outstanding water bill. I was dealing with Janine on the phone to try to get some sort of reimbursement. She was helpful on assisting us with that process however, she has a terrible phone demeanor. Has a way of making you feel stupid and, very short with the conversation very intimidating. I let her know so and she stopped me in my tracks and reprimanded me. She might be good at her job, but you need to have qualities to represent the River Grove water district with somebody that knows how to communicate professionally over the phone with paying customers .
May 28th, 2023

Always friendly and helpful when we do business. Great customer service.
Jan 5th, 2021

We have done a few project for Rivergrove water district. They have good office communications. We enjoy working with River grove.
Jun 28th, 2019

So helpful. Every time I call they are friendly and informed. My water cover broke and they fixed it within hours!
Feb 13th, 2019