Mason Hill Cattle - Wagyu Beef

Thank you for the review. We would like to explain the difference in dry aged beef and non-aged mass produced beef. Dry aged beef like Mason Hill is dry aged in the cooler for 21+ days after harvest prior to packaging. This process improves flavor and tenderness however it comes at increased costs, refrigerated storage, weight loss and more. Mass produced beef is harvested, processed and packaged as fast as possible (like 2-4 days) to maximize the weight (water weight), costs and give up quality... hence mass produced meat is lower in cost. Dry Aged Beef is superior in quality, many steak houses do it in house from mass producers to improve quality. What you see on that oxtail is what's called oxidization due to the dry aged process. Oxidization occurs while dry aging, as does moisture loss (weight, which is what all things are sold) so many places will not dry age as it's too expensive, reduced profits and shows oxidization. The deep red color of dry aged beef vs bright red color of no aged beef is what you are experiencing. The dry aged beef is not bad, freezer burnt or of less quality. It is actually the opposite as dry aged is more of a steak house quality. All Mason Hill products are vacuum sealed with a shelf life of 1 + years in the freezer. The product you received is 30 - 90 days from packaging, frozen & most certainly with in that time frame. To clarify, not all steaks, burgers and roasts from Mason Hill will show oxidization, oxidization only occurs on the external portions. The oxtail is one of those external portions however a steak will have the bright red color as it is processed from the larger portions of the beef not reflecting oxidization.Your 21 day dry aged oxtail has potential to be the best oxtail you have ever experienced. Please let us know. I hope this information helps you understand the details of the product you purchased directly from our farm. As a family owned and operated company we want each customer to be 100% satisfied. We hope you have a fantastic day.

Thank you.

Thank you so much for sharing your experiences. It means the world to us as a family owned and operated small business. We love making memories!