Huggy Bear Cabinets

This company is the worst. Stay away. They took months longer than promised, without any accountability. They delivered unpainted, unfinished cabinets, scratched and defective cabinets, unvarnished drawers, and for the pantry, no shelving. Stay away from them. They refuse to take any responsibility for any of these issues and are blaming everyone else. I will be forced to take them to court. save yourselves the hassle and money, because  they're way too expensive for the awful product they produce.
Dec 1st, 2021

Huggy Bear exceeded our expectations! Svitlana measured perfectly and ordered exactly what we needed. She had great suggestions for design, and was available for questions throughout the process. The quality of the cabinets is great and we love that they are made here in Portland. We couldn't be happier with our new kitchen! The wait time was a little longer than expected (had hoped for 5 weeks but it was more like 8, which is still short compared to other companies we looked at.) I recommend Huggy Bear to anyone looking.
Jun 29th, 2021

Great quality products and amazing customer service. Would highly recommend!
May 10th, 2021

Three years ago I was excited to start searching for a kitchen remodel.  I chose a design consultant who was design teacher at local community college.  I trusted her as I too am too was a teacher.  She was representing Huggy Bear Cabinets.  Trusting her, I proceeded further.  In the end, I have cabinets that are NOT SQUARE!  Thus the doors don't close properly, I have drawers that don't close like they are supposed to.  And one that has chipped paint, when there hasn't been anything to explain the chip.  When the cabinets arrived my contractor (whom I've used for 4 other projects,) alerted me to this problem.  Then within this process he discovered, the cabinets were one color of white, and the doors another.  UGH!  We contacted the design rep, she was appalled.  Said she would talk to them.  They sent a smart alec as a supposed expert.  He referenced himself as "The Cabinet Magician!"  I sat there as this arrogant man said, "He never talked in-front of the client, he never let the client see the product until he had corrected all the mistakes, and the job was finished."  Obviously, I didn't move.  He proceeded to tell my contractor, and the designer that the glue may have slipped in the truck on the shipment.  I requested new cabinets, there was no way they would agree to that.  Obviously the pervasive culture of the management is that of arrogance, and the customer is ALWAYS WRONG.  This ridiculous smart alec proceeded to say he was surprised my designer was still here.  He said, "Typically when the cabinets are delivered, you never see the representative again, they are gone!"  This young man was so arrogant and stupid and just loved to hear himself talk, he had no idea how he just threw gas on a burning fire.  The sum total was, that it took 9 months to get any semblance of order to this remodel, which should have taken 6 weeks.  (Three of my neighbors did a similar remodel, and not one of them took more than 6 weeks.). I had to pay another rep from Huggy Bear to match the color of the cabinets to the doors, because the management refused to make it right.  He told me he was "less than impressed when he walked into this mess!"   I had so much money in it at that point I couldn't walk away.  Two of the drawer fronts came in wrong  style, they were re-ordered, and of course they came in the wrong color, supposedly the rep/designer was reordering, and it would be expedited.  Two years later, I'm still awaiting the drawer fronts.  My advice would be, if you can get cardboard boxes, it would be a better choice than Huggy Bear Cabinets.  DCL
Mar 11th, 2021

Sep 3rd, 2020