MAC Insurance, Inc.

Sep 8th, 2023

I had coverage with MAC for two years. Payments were handled through IPFS (MAC's financial partner). In April, IPFS direct debited a large, unauthorized amount of funds from my bank account. IPFS stated to have no knowledge of the transaction, however the transaction details clearly pointed to their company (which was also confirmed by my bank's fraud investigator). I had to dispute the transaction, get a new bank account number and go through weeks of hassle. The MAC rep didn't care about any of that and their ONLY concern was me not missing a payment (they even hit me with a late fee that month because I was still in the middle of getting my new account set up!). I was beyond disappointed that neither MAC or IPFS cared whatsoever that my bank account was hacked through their service, nor did they offer any assistance or grace period on the matter. My thought was: if MAC didn't have my back in this instance, then how much are they going to have my back if I actually submitted an insurance claim? So I cancelled my coverage for loss of trust and on the grounds that their partner likely mishandled my financial information resulting in my bank account being compromised.
May 21st, 2023

I worked with Eddie on obtaining insurance on our Tiny House. He was very helpful and responsive to our request for an estimate. I would highly recommend these guys for your insurance needs. Thank you Eddie!
Dec 27th, 2022

Jul 31st, 2022

Jul 1st, 2021