Courtney Auto Repair

Best place for an excellent fix up. Thank you for helping me out.
Feb 22nd, 2024

Absolutely amazing service quick and friendly I will always bring my rigs to them when they need serviced!!!
Jan 7th, 2024

I recently had the pleasure of visiting Courtneys Auto Repair for my vehicle's routine oil change, and I must say it was an exceptional experience from start to finish. In a world where customer service often falls short, this establishment went above and beyond to provide top-notch service. First and foremost, Dave and Sarah were incredibly friendly and welcoming. From the moment I walked in, I was greeted with a warm smile and a genuine willingness to assist. The reception area was clean and well-maintained, creating a positive first impression. My experience with Courtneys Auto Repair was overwhelmingly positive. The combination of friendly and professional staff, great communication, efficient service, and attention to detail has earned them my trust and loyalty. I would highly recommend them to anyone in need of an oil change or other automotive services. They have truly set the standard for excellence in customer service within the automotive industry.
Nov 26th, 2023

Courtney auto failed to reinstall rear differential fluid in my truck after an emergency brake repair which almost killed me driving it home on hwy 38 It blew out the rear end of my f-150. They replaced it with a used piece of junk that caused grinding and bumping while driving. It took 3 months to convince them to actually look at it only to find the rear they replaced it with was total junk! Dave Courtney argued with me endlessly about this and even blocked me on his phone only to ultimately find out he was wrong. HORRIBLE customer service. hORRIBlLE human!
Sep 25th, 2023

I had a rather rude encounter with this business. I called to get a quote to repair a heater core on my vehicle and get a cooling system flush. I mentioned I had already purchased the heater core and was told we do not use customer supplied parts. I thought, ok. I guess I can just return them. So I asked what the mark up on parts was. I don't have a ton of money, the weather is getting pretty cold, and I have no heat. The gal on the phone chuckled and restated my question. Then said the owner said "none of your business." Well right you are. You will get none of my business. Lmao. If I already have purchased all the parts then I would be able to figure out what the mark up is as soon as you give me an itemized quote. So why be so petty, and not just answer the question. It makes me really question the honesty here. If you cannot answer a simple question, then im not too sure I would want you to be working on my vehicle anyway. I understand there is a mark up. I don't agree with it. Usually bc almost everyone charges way too much. Apparently this place as well if they were not even willing to tell me. In all reality a mark up above what a customer pays at the auto parts store is just ridiculous. The mechanics will get parts at a discounted rate and then tack on whatever they deem to be fair on top of their labor rate (usually a %). I also understand that they (in most cases) have years of knowledge and expertise, and that is what the labor rate is for. So why are you trying to squeeze a little more out of every customer on parts? You get them at a discounted rate from the auto parts store and then mark them up above what a customer would pay on their own? Smh
Nov 14th, 2023