Smokeless Solutions Grants Pass

The prices are good they always have every item that I want when I go there and the employees are outstanding very friendly and helpful. Here is an update one of the many Vapes that I have bought here stop working the battery will not go in the device it's only a week old and they said it is my problem I will never ever buy another vape here again.
Jun 13th, 2023

Very good prices, awesome, helpful staff!
Jun 5th, 2023

Update: The owner contacted me and remedied the situation. Replaced the vape, and I'll make sure to keep packaging in the future. It's unfortunate that the manufacturer has such strict return requirements, but that's not Smokeless Solutions' fault. Preserving the original review below to show they still go out of their way to take care of their customers: Have been a customer for years. Originally started going to the shop on Harvard when it was Vape Crusaders, where my first experience was great. A different shop had sold me my first vape but with the wrong coils, and these guys set me up right and didn't even charge me. Vastly different experience this last month. First, the Stephen's location sold me a new vape which was not intended for salts, which I didn't realize. Went in to get a coil replacement which is when I was informed it was dangerous to use salts in the vape they sold me. They were unable to issue a refund or swap, so I had to buy another new vape. Less than a week later, it stops holding a charge. I had the vape, and the receipt. But I didn't have the original box. No refund, no replacement, nothing they can do. I've recommended this shop to everyone I know for years, now I'll suggest they go online where it's cheaper. Disappointed.
May 2nd, 2023

Apr 23rd, 2023

Apr 20th, 2023