RainShadow Labs

Nov 25th, 2023

As a current employee, I personally have had a great experience here. The management is incredibly down to earth and compassionate, and the work culture is honestly the best and healthiest I've ever been in. Questions are encouraged, and leadership takes the time to make sure you understand whatever task is at hand and aren't left struggling. Starting pay is fair, with various regular raises and bonuses that they are very transparent about from day one. And lots of opportunity for promotion within. (Optional) overtime is great too, a couple extra bucks here and there never hurts. (The only way I've seen to get oneself fired here, so far, is by literally not working. Probably speaks more to the state of Western work ethic than anything else... ) Perhaps my perspective is different compared to past reviewers due to the less than wonderful jobs I've held prior, but I do truly believe this a company that cares about its employees and makes an effort to show it. And from first hand experience, those are few and far between. Easy 10/10
Oct 18th, 2023

I contacted RainShadow Lab for custom cream formulas that have been working well for many of my patients for a few years. They sent me a very basic 1 page Non-disclosure agreement. Tracy Griffin (Title: Business Development) signed the NDA. I am not sure if shes a representative or a manager. I sent them my NDA. Shari Clemente said it would take AT LEAST 6 WEEKS to receive it back from their legal department. Wow, obviously they wanted me to use their NDA. Shari couldnt even spell my name right and was very unprofessional. I didnt know if Tracy is an authorized officer to sign the NDA and her actual title in the company. I emailed Shari twice asking about Tracys title and showed me proof that she is an authorized officer but Shari didnt bother to respond to my question. I even had to remind her about my question but she ignored it. She emailed me back saying she has answered my questions in full. Wow, I wasnt sure if she had problems understanding my question. I also asked for her title. She said she is VP/Head of product development/R&D. In her responding email, VP was not her title. I also asked for her president or CEO to call me but no one called me back or responded to me. I have seen other business development managers sign NDA and they had to send it back to their VPs and presidents to sign them. I don't not trust this company for my formula. They are very unprofessional and irresponsible. There are many good manufacturers out there for us.
Sep 25th, 2023

I love their products but the customer service is terrible. No one answers you for days. They send incorrect information or missing information in emails. It's been 2 weeks and they haven't even shipped my order yet!!!!! Not happy this time.
Sep 20th, 2023

Sep 8th, 2023