Chamber of Commerce

      U.S. Bank Branch

      ( 15 Reviews )

      U.S. Bank Branch
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.0 - (15 reviews)
      6
      1
      1
      1
      6
      Read Our 15 Reviews

      Chamber Rating

      3.0 - (15 reviews)
      6
      1
      1
      1
      6
      › ‹
      • Jared Oeltjen

        Ever since COVID-19, this branch has had issues keeping a full staff and maintaining regular business hours. It is really sad to see this branch suffer and now, at times, I find myself going to Salem to do my banking as the level of staff expertise is just not there anymore. I stay with USB because I loathe taking my money elsewhere but if things keep being so inconvenient then I am going to have to make a change.
        Jun 27th, 2023

      • Dennis Hall

        US Bank kind of sucks anyway, which is why I personally choose a credit union over them, but this branch is the worst. They consistently have late openings or not even open at all. They are very slow, not friendly, and no customer service. I have never heard of a person needing to be on the account to make a deposit, not even Bank of America or Wells does that. I am just making a deposit into my wife's account and do not require a receipt with info, just a simply receipt stating I gave money...this crew and your bank are the absolute worst! Time for me to convince my wife to come fully to the CU world.
        Jun 13th, 2023

      • jackie rhodes

        First time at this Stayton branch. The teller was the most effective and professional banker I have met. I give five stars when things go perfect, down to one when its bad. This is a five star US Bank branch.
        Dec 21st, 2022

      • Fred Kroon

        Just wish they had more people in the branch to wait on people inside the branch. Wait time can be long with only one person to work with you.
        Apr 24th, 2022

      • Shadowm572

        I dont know whats been going on with this branch over the last few months but bring back the old manager. This new one is useless. Hes never available, last three months every time I go in I have a problem that requires me to go back in or call, and half the time it cant get fixed because the manager is not available, the employees are poorly trained and do not know how to do a basic transaction even though theyve been there for two to three months, the employees do not listen either. You end up repeating yourself a lot, and you end up waiting for twenty plus minutes because they dont have any experienced employees and the new employees are trying to fix a different issue. Save yourself the trouble and the hassle, go to a branch in Salem if you can. I know I will be from here on out.
        Nov 23rd, 2022

      Read Our 15 Reviews

      About
      U.S. Bank Branch

      U.S. Bank Branch is located at 480 N 3rd Ave in Stayton, Oregon 97383. U.S. Bank Branch can be contacted via phone at 503-769-2168 for pricing, hours and directions.

      Contact Info

      •   503-769-2168
      •   (503) 769-2168
      •   (503) 769-7082

      Products

      • 401K
      • 403B
      • AUTOMOBILE LOANS
      • BONDS
      • BRIDGE LOANS
      • BUSINESS ACCOUNTS
      • CASH MANAGEMENT ACCOUNTS
      • CERTIFICATES OF DEPOSIT
      • CHECKING ACCOUNTS
      • COMMERCIAL LOANS
      • CONSTRUCTION LOANS
      • CONSUMER LOANS
      • CREDIT CARDS

      Services

      • ACCOUNT INQUIRIES
      • CARD REPLACEMENT
      • COMMERCIAL SERVICES
      • CREDIT COUNSELING
      • DEBT CONSOLIDATION
      • FINANCIAL MANAGEMENT
      • HOME BANKING
      • INSURANCE
      • INTERNATIONAL SERVICES
      • INVESTMENT SERVICES
      • ONLINE SERVICES

      Payment Methods

      • MasterCard
      • Visa

      Special Considerations

      HEARING IMPAIRED

      Questions & Answers

      Q What is the phone number for U.S. Bank Branch?

      A The phone number for U.S. Bank Branch is: 503-769-2168.

      Q Where is U.S. Bank Branch located?

      A U.S. Bank Branch is located at 480 N 3rd Ave, Stayton, OR 97383

      Q What is the internet address for U.S. Bank Branch?

      A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/oregon/stayton/480-n-3rd-ave-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

      Q How big is U.S. Bank Branch?

      A U.S. Bank Branch employs approximately 20+ people.

      Q Is there a key contact at U.S. Bank Branch?

      A You can contact John Brandon at 503-769-2168.

      Q What days are U.S. Bank Branch open?

      A U.S. Bank Branch is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is U.S. Bank Branch rated?

      A U.S. Bank Branch has a 3.0 Star Rating from 15 reviewers.

      Key Contacts

      image
      John Brandon
      Owner

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      U.S. Bank Branch

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      1
      1
      1
      6
      Write a Review

      Jared Oeltjen on Google

      image Ever since COVID-19, this branch has had issues keeping a full staff and maintaining regular business hours. It is really sad to see this branch suffer and now, at times, I find myself going to Salem to do my banking as the level of staff expertise is just not there anymore. I stay with USB because I loathe taking my money elsewhere but if things keep being so inconvenient then I am going to have to make a change.

      Business Response on Google Jul 11th, 2023
      Thank you for taking a moment to share your review with us, Jared. We are sorry to see that we fell short of a 5-star experience. We understand the importance of good service, and never want a customer to leave feeling like they had a bad experience. For future visits, you may call ahead and request an appointment, so your banking needs are addressed in a timely manner. You can find a listing of locations and contact info at https://www.usbank.com/locations/search/. We appreciate your feedback, and hope your experience is improved going forward. ^Katii

      Dennis Hall on Google

      image US Bank kind of sucks anyway, which is why I personally choose a credit union over them, but this branch is the worst. They consistently have late openings or not even open at all. They are very slow, not friendly, and no customer service. I have never heard of a person needing to be on the account to make a deposit, not even Bank of America or Wells does that. I am just making a deposit into my wife's account and do not require a receipt with info, just a simply receipt stating I gave money...this crew and your bank are the absolute worst! Time for me to convince my wife to come fully to the CU world.

      Business Response on Google Jun 23rd, 2023
      Thank you for sharing this feedback about your experience at the branch, Dennis. We are sorry to hear that you had some issues during your visit to the branch. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #14132 and a Social Media Ambassador will follow up with you. Take care! ^Tevin

      jackie rhodes on Google

      image First time at this Stayton branch. The teller was the most effective and professional banker I have met. I give five stars when things go perfect, down to one when its bad. This is a five star US Bank branch.

      Business Response on Google Apr 15th, 2022
      Wow….5-stars! It sounds like you had a great experience, Jackie. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Kortnee

      Fred Kroon on Google

      image Just wish they had more people in the branch to wait on people inside the branch. Wait time can be long with only one person to work with you.

      Shadowm572 on Google

      image I dont know whats been going on with this branch over the last few months but bring back the old manager. This new one is useless. Hes never available, last three months every time I go in I have a problem that requires me to go back in or call, and half the time it cant get fixed because the manager is not available, the employees are poorly trained and do not know how to do a basic transaction even though theyve been there for two to three months, the employees do not listen either. You end up repeating yourself a lot, and you end up waiting for twenty plus minutes because they dont have any experienced employees and the new employees are trying to fix a different issue. Save yourself the trouble and the hassle, go to a branch in Salem if you can. I know I will be from here on out.

      Business Response on Google Oct 25th, 2022
      Hello there, thank you for taking a moment of your day to share your experience. We're sorry to hear it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #8376 to [email protected]. Once we receive your contact information, we will reach out to you directly to further assist. All the best, ^Kortnee
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      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      1
      1
      1
      6

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