Oregon Coast Bank

Awesome customer service and helpful, atmosphere is very welcoming.
May 5th, 2023

I have gone into the Tillamook office on six different occasions to talk to someone about a loan and the process. After 5 times of going in at different times and calling I finally caught the manager whom I was told did the loans. When I talked to her and asked her questions she had little to no knowledge on what I thought was basic loan questions. I joked about her being new and she told me she had been doing it for a while but that she had no proper training and no one to contact when she does need help. She seemed less than enthused to be talking with me and seemed almost annoyed that I was taking up her time. I had always heard great things about Oregon Coast Bank but after telling people of my experience recently I was told that it wasnt what it used to be and seems to continue going downhill. I dont know if this is all of the offices or this specific location.
Sep 4th, 2023

Needed to do an interbank transfer and they told me they don't even have a debit Visa card reader in the entire Bank..... What kind of bank doesn't have a Visa MasterCard debit card card reader in 2022?
Dec 23rd, 2022

Simple request for a notary. So I phoned ahead, and they said for 10.00 they would do it. No account needed.They proceeded to cost me mailing my legal document on time . The staff seemed so new to their jobs when I got there? It was like I had never called.The manager told the notary she was not comfortable letting her do this simple legal agreement without my attorney present? Do not offer a service you cannot provide.The attorney was not the one being notarized it was my signature. I had called and asked if they could help me prior to having my time wasted by their unprofessional behavior.No stars.
Sep 23rd, 2022

Do NOT bank here! I overdrew my account by $.97 a week ago and they are closing my account! Seriously?? You're that hard up?? My ex husband has deposited monies on the first faithfully for the last year so it would have been paid. And why when he transfers directly from his account into mine is there a two day "hold" on the money?? You SEE the money in his account! Staff used to be helpful. Now they act dazed and confused half the time! Stay away!! *****UPDATE***** I changed my rating to a 5 star. The Branch Manager Kayla went above and beyond to get this matter resolved.
May 17th, 2022