Chamber of Commerce

      Crumbl - West Linn

      ( 51 Reviews )

      Crumbl - West Linn
      • 21900 Willamette Dr # 206
        West Linn, OR 97068
      •   503-406-8940
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      Hours

      Tuesday:
      8:00 AM - 10:00 PM
      Wednesday:
      8:00 AM - 10:00 PM
      Thursday:
      8:00 AM - 10:00 PM
      Friday:
      8:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 10:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 10:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.4 - (51 reviews)
      43
      0
      0
      2
      6
      Read Our 51 Reviews

      Chamber Rating

      4.4 - (51 reviews)
      43
      0
      0
      2
      6
      › ‹
      • Sydney Kathleen

        Yesterday, at your West Linn, Oregon location, I made an order of 9 cookies and they were completely sold out. I made my order on the app Friday 3-29. I didn't get any cookies and they couldnt even give me a refund or reimburse me on a gift card. How stupid is that? You can take my money for the order but can't give it back to me. They said I needed to call headquarters. The funny thing is the number didn't even work and no one answered the store phone when I called. Why even offer online orders when theyre not prioritized? Walk-ins get first come first serve over ordering online.
        Apr 3rd, 2024

      • Brenda Hargrave

        When you order online they don't reserve your order. Payment is made at the time of order. They don't fund or money you have to call the Corporate location.
        Apr 3rd, 2024

      • Tracy Normoyle

        What a disappointment. I ordered my kids cookies for Valentine's day. I made sure to preorder the day before to avoid any issues. When my fun surprise didn't arrive within hours of the scheduled delivery...I finally called the West Linn store only to be rudely dismissed. Apparently, Door Dash picked up my cookies but never delivered them. The manager couldn't have cared less, offered no solution, never even apologized. Crumbl, if you are contracting out a KEY portion of your customers experience to a 3rd party, you'd be wise to have better oversight and a plan for good customer service when that 3rd party fails YOUR customers. If the manager had even cared AT ALL about my kids ruined Valentine's, I'd have at least felt ok about their reluctant willingness to refund my order. They literally didn't care one bit. Avoid Crumbl West Linn.
        Mar 4th, 2024

      • Christina Morgan

        Clean, very clean! Cookies looked and tasted amazing. The staff was very friendly helping me checkout. Cookies were ready in no time.
        Feb 29th, 2024

      • Paldi Homes (Merin Paldi)

        We ordered on line and used the app to let them know we arrived. Not super busy but it was getting boxed up as I walked in the door. It was getting late and two girls working. Very friendly and outgoing and great customer service. Store was super clean and inviting. In a strip mall by 503 and Whole Foods off HWY 43. Lots of parking. Cookies were amazing and warm which is always a bonus! Great place to stop for a quick sweet treat.
        Feb 4th, 2024

      Read Our 51 Reviews

      About
      Crumbl - West Linn

      Crumbl - West Linn is located at 21900 Willamette Dr # 206 in West Linn, Oregon 97068. Crumbl - West Linn can be contacted via phone at 503-406-8940 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Crumbl - West Linn?

      A The phone number for Crumbl - West Linn is: 503-406-8940.

      Q Where is Crumbl - West Linn located?

      A Crumbl - West Linn is located at 21900 Willamette Dr # 206, West Linn, OR 97068

      Q What is the internet address for Crumbl - West Linn?

      A The website (URL) for Crumbl - West Linn is: https://crumblcookies.com/orwestlinn?utm_source=google+business&utm_medium=profile&utm_campaign=CRUMBL-US+%7C+GOOGLE+BUSINESS+%7C+STORE+PAGE+%7C+ONGOING+%7C+CONSIDERATION+%7C+PROFILE

      Q What days are Crumbl - West Linn open?

      A Crumbl - West Linn is open:
      Tuesday: 8:00 AM - 10:00 PM
      Wednesday: 8:00 AM - 10:00 PM
      Thursday: 8:00 AM - 10:00 PM
      Friday: 8:00 AM - 10:00 PM
      Saturday: 8:00 AM - 10:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 10:00 PM

      Q How is Crumbl - West Linn rated?

      A Crumbl - West Linn has a 4.4 Star Rating from 51 reviewers.

      Hours

      Tuesday:
      8:00 AM - 10:00 PM
      Wednesday:
      8:00 AM - 10:00 PM
      Thursday:
      8:00 AM - 10:00 PM
      Friday:
      8:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 10:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 10:00 PM

      Related Categories

      Ratings and Reviews
      Crumbl - West Linn

      Overall Rating

      Overall Rating
      ( 51 Reviews )
      43
      0
      0
      2
      6
      Write a Review

      Sydney Kathleen on Google

      image Yesterday, at your West Linn, Oregon location, I made an order of 9 cookies and they were completely sold out. I made my order on the app Friday 3-29. I didn't get any cookies and they couldnt even give me a refund or reimburse me on a gift card. How stupid is that? You can take my money for the order but can't give it back to me. They said I needed to call headquarters. The funny thing is the number didn't even work and no one answered the store phone when I called.
      Why even offer online orders when theyre not prioritized? Walk-ins get first come first serve over ordering online.

      Brenda Hargrave on Google

      image When you order online they don't reserve your order. Payment is made at the time of order. They don't fund or money you have to call the Corporate location.

      Tracy Normoyle on Google

      image What a disappointment. I ordered my kids cookies for Valentine's day. I made sure to preorder the day before to avoid any issues. When my fun surprise didn't arrive within hours of the scheduled delivery...I finally called the West Linn store only to be rudely dismissed. Apparently, Door Dash picked up my cookies but never delivered them. The manager couldn't have cared less, offered no solution, never even apologized. Crumbl, if you are contracting out a KEY portion of your customers experience to a 3rd party, you'd be wise to have better oversight and a plan for good customer service when that 3rd party fails YOUR customers. If the manager had even cared AT ALL about my kids ruined Valentine's, I'd have at least felt ok about their reluctant willingness to refund my order. They literally didn't care one bit. Avoid Crumbl West Linn.

      Christina Morgan on Google

      image Clean, very clean! Cookies looked and tasted amazing. The staff was very friendly helping me checkout. Cookies were ready in no time.

      Business Response on Google Mar 10th, 2024
      Thank you so much for taking the time to share your positive experience with us! We look forward to serving you again soon!

      Paldi Homes (Merin Paldi) on Google

      image We ordered on line and used the app to let them know we arrived. Not super busy but it was getting boxed up as I walked in the door. It was getting late and two girls working. Very friendly and outgoing and great customer service. Store was super clean and inviting. In a strip mall by 503 and Whole Foods off HWY 43. Lots of parking. Cookies were amazing and warm which is always a bonus! Great place to stop for a quick sweet treat.

      Business Response on Google Jan 13th, 2024
      Thank you for choosing us, and for the wonderful review! 😊 We're thrilled to read your positive feedback about our product and service. Your support means the world to us, and we can't wait to have the pleasure of serving you again in the future. 🌟
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      Overall Rating

      Overall Rating
      ( 51 Reviews )
      43
      0
      0
      2
      6

      Write a Review

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