Holiday Inn Portland- I-5 S (Wilsonville), an IHG Hotel

Quite the wall paper. I was never able to break the secret code. Safety: The Portland area isn't exactly known for its safety these days, but I was comfortable with the security of this hotel.
Apr 11th, 2024

this is the worst holiday inn I ever met. As they said that the pets are allowed in their description. I went to check in, I have a cat as per, but they told me dog only. They did not say only dog allowed in the description. It is ridiculous. Waste my time and disrupt my plan.
Mar 30th, 2024

Went to go get food in the bistro/bar, our group dealt with Abraham and he was absolutely fantastic. I honestly couldn't say I've had better service anywhere else
Mar 18th, 2024

High price and breakfast not included. This is already the 6th hotel on our route, the highest price and the lowest service for guests.
Mar 15th, 2024

Do not recommend this location for a number of reasons (see below), the only saving grace of this place was that I felt the two younger gentlemen at the front desk were really trying their best but seemed petrified of the environment (not sure if thats a mixture of the location or their manager or both). Entering the hotel, vagrancy is an issue. People loitering about. Theft is also a problem at this hotel. In the first 30 minutes of being checked into my room, police were on site dealing with two problems (one at the on site restaurant and another for a separate issue that was on the premise but off to the side a bit). Trash was piled up against the back wall of the property (looked like someones leavings/half made tent and trash compounded). Walking into the hotel is felt grungy. While smelling clean, the physical appearance was putting me off. It looked like they may have been in the middle of repairs or maybe needed a fresh coat of paint? It looked a tad run down. Getting to my room, the room itself was clean but there were problems with it. Inside my bath area, the ceiling was coming down in a corner and had visible water damage showing from the upstairs unit. Paint bubbled and peeling in this corner. My door was janky as heck! Dead bolt didnt lock and the door didnt open correctly either. I eventually found out why - Ill get to that in a minute. My room was also advertised to have a microwave, it did not have one. Instead I had to go down to the lobby anytime I wanted to reheat food (I ate a fair amount of cold food during my stay as a result). On top of that, they wouldnt let any deliveries go to the room and instead were forced to pick it up at the front desk. Having to leave my dogs unattended in the room (and pray my newer puppy didnt decide to shred a pillow) it was extremely inconvenient. Noise oh the noise! Ironically not from other guests but instead the housekeeping staff and at all hours of the day and night (what are quiet hours when not even followed by their own employees). Banging of house keeping carts into my door, banging the walls, LOUD conversations by my door (hen house - constant chatter), and lets not forget my favorite - slamming the door! Yes! All hours, all day!!! Not cool! The house keeping closet needs to be located elsewhere. Not directly across from a room in a narrow as heck hallway. The deadbolt on my door didnt work as mentioned above because of how many carts have been rammed into the door that its physically knocked it out of alignment (see pictures). What in the heck? My stay was so bad that I ended up leaving the hotel early and switching hotels for the next two weeks of my stay it was so bad!!! Stay away from this Holiday Inn. For the price its not worth it. Spend the extra 5-10 bucks and get yourself a better hotel elsewhere. This one is also the worst Holiday Inn Ive stayed in out of three countries. Do. Not. Recommend. Bottom Line. Edit: To response of my review, look it up for yourself. My eyewitness accounts match what I later found out about this area - the hotel is located in the second highest corridor of Wilsonville high crime rates. Additionally, if Vagrancy wasnt an issue, then why am I encountering it on property during my stay and have vagrants bikes, bags of trash and leavings on property? Seems to me perhaps you arent aware of whats happening on site despite the hotel awards. Rooms: See my review on this - rooms are not worth the price. They should be valued like a motel 6 for my stay here. Anything more than $80USD, youre overpaying for whats offered. Safety: In the first 30 minutes here, cops were on property because of the shenanigans in the area. Vagrancy is a problem and cars are broken into/at risk property. No hotel security to deal with this. Vagrancy trash on site as well and not cleaned up or maintained by the hotel.
Mar 31st, 2024