Citizens
Permanently Closed
-
2067 Interchange Rd
Erie, Pennsylvania 16509 - 814-453-7443
Hours
Chamber Rating
-
James Washek
Worst customer service ever!!!! Absolutely no understanding and make up rules/policies as they go and even the employees can’t figure out why they do things they do. Held a deposit for two weeks to do “internal†verification and stating it was a larger check than usual but when a check larger goes in a month before not the same actions taken. When asked about it was given the run around and stating that is how it is and you can’t talk to anybody about it. Will be moving banks immediately with this service. Completely absurd. Do not bank here!
Jun 30th, 2021 -
Mark Wood
Okay, so it’s a bank in a supermarket. That’s kinda nice, right? And they have an ATM. Also nice. But when I walk up to the counter and they say that I could accomplish the same thing at the ATM, I have to question exactly what the purpose of having a teller there is at all. I mean, if I wanted to use the ATM, I’d do so. But if I specifically walk past an ATM to talk to a teller, don’t you think there’s a reason why? Overall, it’s convenient, it’s there, and I was able to accomplish my banking. But that’s really all there is to say about this place.
Aug 11th, 2019 -
Justin Vickers
A nice new Bank in the Giant Eagle!
Oct 30th, 2017 -
Jennie S
Overall, the staff is very friendly and helpful. But one of them always pushes me to use the ATM, even when there is no one else around. Everyone else though is welcoming and very willing to complete any transaction I need. Plus being open on Sundays is nice.
Jun 21st, 2017
About
Citizens
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Questions & Answers
Q What is the phone number for Citizens?
A The phone number for Citizens is: 814-453-7443.
Q Where is Citizens located?
A Citizens is located at 2067 Interchange Rd, Erie, Pennsylvania 16509
Q How big is Citizens?
A Citizens employs approximately 20+ people.
Q What days are Citizens open?
A Citizens is open:
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Q How is Citizens rated?
A Citizens has a 3.3 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Citizens
Overall Rating
Overall Rating
( 4 Reviews )James Washek on Google
Worst customer service ever!!!! Absolutely no understanding and make up rules/policies as they go and even the employees can’t figure out why they do things they do. Held a deposit for two weeks to do “internal†verification and stating it was a larger check than usual but when a check larger goes in a month before not the same actions taken. When asked about it was given the run around and stating that is how it is and you can’t talk to anybody about it. Will be moving banks immediately with this service. Completely absurd. Do not bank here!
Mark Wood on Google
Okay, so it’s a bank in a supermarket. That’s kinda nice, right? And they have an ATM. Also nice. But when I walk up to the counter and they say that I could accomplish the same thing at the ATM, I have to question exactly what the purpose of having a teller there is at all.
I mean, if I wanted to use the ATM, I’d do so. But if I specifically walk past an ATM to talk to a teller, don’t you think there’s a reason why?
Overall, it’s convenient, it’s there, and I was able to accomplish my banking. But that’s really all there is to say about this place.
Justin Vickers on Google
A nice new Bank in the Giant Eagle!
Jennie S on Google
Overall, the staff is very friendly and helpful. But one of them always pushes me to use the ATM, even when there is no one else around. Everyone else though is welcoming and very willing to complete any transaction I need. Plus being open on Sundays is nice.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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