Citizens Supermarket Branch

Super friendly staff, helped me figure out the issue I was having with sending money. Gave me step by step instructions to help me solve my issue.
Jul 6th, 2022

Great customer service!!
Nov 7th, 2020

Dec 22nd, 2019

Very helpful employees at this branch in person or on the phone. I had a few overdraft fees and after Citizens announced overdraft fee waivers as one way the bank was helping their members during the pandemic. The workers at the branch when i called about this waived two I had no issue, money was back in my account in five minutes, which I view as a tremendous help, $37 per transaction can snowball quick. I called the primary customer service line last week and after an understandably long wait the rep said because I had two from my previous direct deposit refunded I used all the waivers available(2) for my checking account for the year!(promo says 90 days for most cases) I called the branch and was quickly waived 3. Again a big help when trying to slide into the next payday. I rate the branch high for a lot of other interactions not just for the help with fees.
Nov 29th, 2019

Jul 15th, 2018