Members 1st Federal Credit Union

Jan 8th, 2024

Nov 24th, 2023

Went to this location to deposit money in my 2 grandkids account and to open a new one for my new grandson.The cashier clerk advise me that she wasn't train on how to set up at her register but would ask her manager that was right beside her at another register that knew how to set it up. The manager advise her that she couldn't do it but I could take a seat and someone else could help. I ask her why does the location at linglestown clerks are all train and are able to do it right on the spot. She looked all confused.The clerk still offer to take my deposit . I decline and advise them both will take it where I get great customer service and that will the one on linglestown road and left. That blonde with the glasses is a terrible manager if you want customers to keep coming to that location I recommend she might need training on customer service skills.
Sep 29th, 2023

Very unprofessional ppl working here also very untrained.
Jul 22nd, 2023

Horrible customer service I received regarding an overdraft because money as taken out erroneously.. company returned it .. so bank shoul remove any fee that dominoes my account to receive a fee they wouldnt do that at the branch went home called customer service returned all fees to my account Also the Saturday til 2 bring them back aheesbuninly have one late night til six just trash the people hat get out at 6 and then u close Saturday at 12 Horrible
Jun 11th, 2023