Horizon Eye Care Group

Very bad at answering the phone And i been going there in person to take an appointment and there closed while on maps say open. Very disappointed
Jan 21st, 2023

Jan 23rd, 2022

No one ever calls you back, appointment was so quick and not like anything Ive ever experienced. Ive been trying to call to order contacts for three weeks and get no response.
Sep 17th, 2021

the instructions were on the side and the map was all tangled
Jun 21st, 2021

I started going here a couple years ago because it was close to home and for insurance purposes. I should have changed doctors after the first year... First appointment, staff was not great and welcoming. A week after I got my glasses I called the office to tell them there was a problem with my glasses, lady told me someone would call me back. No one ever called me back. I brushed it off, as they were too busy... Next appointment, staff still not friendly. Everything went ok that time... This year, after getting my glasses, I have tried to call the office several times and left messages that my prescription in my glasses were not correct. I may as well not be wearing any glasses at all. It has been a month, still no returned phone call. I wish there was something more I can do about this place besides write a review and call BBB. I consider this to be stealing.
Nov 19th, 2020